1
Q
What is an SOP?
A
Standard Operating Procedures (SOPs) are step-by-step instructions for carrying out routine procedures
2
Q
What does SOP stand for?
A
Standard Operating Procedure
3
Q
What are three applications of SOPs?
A
Manufacturing
Quality insurance
Maintenance
4
Q
What are the four stages (from top to bottom) of the hierarchal SOP format?
A
Policy
Procedures
Guidelines
Documentation
5
Q
What does a flowchart SOP do?
A
Visually shows process from start to finish
6
Q
What are the steps for creating an SOP?
A
Create list of processes
Identify audience
Define objectives
Choose format
Write SOP
