What is recruiting?
The process of generating a pool of qualified applicants for organizational jobs.
What is the purpose of a staffing plan?
Figures out what roles are needed for now as well as in the future.
What is forecasting used for in HRM?
Estimating how many employees will be needed considering retirement, turnover, promotions, or business growth.
What does an employer need to do to successfully recruit new employees?
Know the industry, identify keys to success, farm networks and relationships, promote the company as a good place to work, and create recruiting measurement systems.
How can recruiting help support a business strategy?
Understand what the company wants to achieve, identify the skills and talent needed, and design recruiting efforts to attract the right people at the right time.
List and explain the 6 steps to developing a recruitment strategy. (r-c-w-u-d-i)
Refer to a staffing plan, confirm job analysis, write job description/specifications, use a bidding system to review internal candidates, determine best recruitment strategies, implement strategy.
What is one advantage and one disadvantage of recruiting internally?
Advantage: improves morale, cost-effective. Disadvantage: inbreeding, political infighting.
What is one advantage and one disadvantage of recruiting externally?
Advantage: brings new talent and ideas. Disadvantage: longer training, expensive.
What does KSAO stand for?
Knowledge, Skills, Abilities, Other attributes.
What is the labour force population?
All individuals available for selection if all recruitment strategies are used.
What is the applicant pool?
All persons evaluated for selection.
What is selection?
The process of choosing individuals with qualifications needed to fill jobs in an organization.
What are the 6 steps of the selection process?
(C-A-I-T-S-M)
criteria, application review, interviewing, test administration, selection, making offer
Why do we conduct interviews?
Simplest way to gather information, addresses a wide range of topics.
What is a structured interview?
An interview that uses a set of standardized questions asked to all applicants.
What is a behavioural interview?
A structured interview where applicants give examples of how they performed tasks or solved problems in the past.
What is a situational interview?
A structured interview that asks how applicants might handle specific job situations.
What is a non-directive interview?
An interview that uses questions developed from the answers to previous questions.
What is a stress interview?
An interview designed to create anxiety and put pressure on applicants to see how they respond.
What are some limitations of the interview process?
Social desirability bias (saying what you think people want to hear).
Which kinds of questions should be avoided when conducting an interview?
Ambiguous, illegal, yes/no, obvious questions.
What problems can arise if employees are not properly trained?
Loss of productivity, loss of customers, poor manager relationships, increased turnover.
What are the four steps for effective employee training? ( O-I-M-E )
Orientation, in-house training, mentorship, external training.
What is Quebec’s 1% training law?
Companies with salary mass of $2M+ must spend 1% on training or pay into a national training fund.
