Support

Question 1

What are the different levels of support ?

Answer 1

Basic (free)
Developer
Standard
Professional Direct

Question 2

Support Matrix

Answer 2

https://azure.microsoft.com/en-gb/support/plans/

Question 3

what does the Basic level of support get you ?

Answer 3

24/7 self-help
Online self-help
Forums
Azure Advisor
Service Health

Question 4

What are the types of tickets ?

Answer 4

Billing,
Service and subscription limits (quotas)
Subscription management
Technical