5 Ts for teach back
-triage
-tools
-take responsibility
-tell me
-try again
which Ts of teach back are DELIVERY
-triage
-tools
-try again
which Ts for teach back are reception
-take responsibility
-tell me
teach back-
TRIAGE
focus on just one topic for teach back
teach back-
TOOLS
use a model, written tool, poster, graphics, etc. to help you explain what you want your pt to know
teach back-
TAKE RESPONSIBILITY
“I want to make sure I did a good job explaining…”
teach back-
TELL ME
ask the pt to tell you, in their own words, what they will do or what they understand
-be explicit about waht you want the pt to say back
teach back-
TRY AGAIN
if necessary
triage
-1-3 topics are most important + will be the focus for education + teach back
-research has shown that the more information a clinician delivers, the less information the pt will remember correctly
-topics that are most important for the pt to remember or understand
-chunk + check
tools
-need to evaluate what works best
-need to be accessible to all patients
take responsibility
-“that was a lot of information + it can be hard to remember all that at once, so I want to make sure I did a good job explaining it”
-want to make sure they understand without shaming
tell me
-asking to repeat can be difficult + overwhelming to the pt
-rather ask them-
“how will you maintain your hip precautions at home?”
“how will you maintain NWB status getting in + out of bed or the car?”
try again
“I’m sorry. I must not have explained things well enough”