Teamworking (Level 1)

Question 1

What makes a good team member?

Answer 1

• Listening to other people’s ideas
• Discussing with team members and encouraging them to interact
• Respecting others and their ideas
• Sharing information to create a positive team environment
• Participation and ensuring all team members get involved
• Good communication skills

Question 2

What are the benefits of team working?

Answer 2

• Improved productivity
• Improved quality
• Improved customer focus.
• Speed up the development of solutions.
• Increase employee motivation.
• Utilise different skillsets.

Question 3

What are the characteristics of an effective team?

Answer 3

• Common sense of purpose;
• Clear understanding of the team’s objectives;
• Resources to achieve those objectives;
• Mutual trust;
• Willingness to share knowledge and expertise;
• Willingness to speak openly;
• Range of skills among team

Question 4

How would you run an effective meeting?

Answer 4

• Agenda discipline
• Start and end time of meeting.
• Times against each item.
• Brief attendees to prepare specific information if required – manage participation up or down
• Put easier items at the start and end and the most important items in the middle to take advantage of when attendees would be most alert and engaged.

Question 5

What is Unconscious bias?

Answer 5

Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick judgments and assessments of people and situations, influenced by our background, cultural environment and personal experiences

Question 6

How can Unconscious bias effect the team?

Answer 6

• Cause fractions in the team
• Reduce communication
• No collaboration
• Lower productivity

Question 7

What are the benefits of a diverse workforce?

Answer 7

• Will bring different ideas and new ways of thinking to the table.
• Members of staff that come from a range of backgrounds will have had different experiences
• A diverse workforce can add to your employer brand and company culture

Question 8

What is the RACI matrix?

Answer 8

The RACI model brings structure and clarity to describing the roles that stakeholders play within a project.
Responsible - People or stakeholders who do the work.
Accountable - Person or stakeholder who is the “owner” of the work. Sign it off
Consulted - People who input knowledge
Informed - People who need to be kept in the picture

Question 9

What is a Strategic Alliance?

Answer 9

A strategic alliance (also see strategic partnership) is an agreement between two or more parties to pursue a set of agreed upon objectives needed while remaining independent organizations.

Question 10

What is the Delphi method?

Answer 10

The Delphi technique is a group communication method where a panel of experts arrive at a consensus over a series of questions and discussions. It is used for estimating or forecasting.