1
Q
1.
A
Greet customer within 1 minute
2
Q
2.
A
Server contact within 2 minutes
3
Q
3.
A
Food delivered within 10 minutes
4
Q
4.
A
5 steps of service being executed properly
5
Q
5.
A
Table reset within 4 1/2 mins
6
Q
6.
A
In case of a customer problem, do whatever is necessary to fix the issue
7
Q
7.
A
Restaurant cleaned and well maintained
8
Q
8.
A
Never run out of a food menu item
9
Q
9.
A
Say goodbye to every customer
10
Q
10.
A
Do all commandments with a smile and a positive attitude
