Test 1 Flashcards

(35 cards)

1
Q

SKU

A

Stock Keeping Unit: A unique unit (form, function) of inventory held in stock.

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2
Q

Channel

A

A method whereby a business sells its product, e.g. mass retail, catalog call
center or web-based electronic storefront.

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3
Q

POS

A

Point-of-Sale: The time and place at which a sale occurs, e.g. cash register, or
order confirmation screen on-line.

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4
Q

Stockout

A

A situation where no stock is available to fill a customer order.

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5
Q

ASN

A

Advanced Shipping Notice: Electronic notification sent by a supplier to a buyer

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6
Q

Bullwhip effect

A

Orders and Inventory flatten out as it goes through: Supplier – Manufacturer – Distributor – Retailer

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7
Q

Disruptors in the supply chain

A

Geopolitical events, cyberattacks, health crises, natural disasters

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8
Q

What forces are the driving the rate of change

A

Globalization, Technology, Consolidation, Empowered consumers, and government policy and regulation.

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9
Q

Globalization

A

Compression of time and distance affects:
What we source, where we manufacture, where we market and sell, where we distribute, and what transport we use

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10
Q

Technology

A

Facilitator of change

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11
Q

Consolidation

A

Since 2000, consumers have held power, mainly due to the internet

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12
Q

Empowered Consumers

A

More enlightened and educated consumers

With demand variety and customized products, it requires greater supply chain agility and flexibility.

Competitive prices – require greater efficiency.

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13
Q

Government Policy and Regulation

A

Deregulation occurred in several sectors back in the 1990s such as transportation, communications, and financial institutions.

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14
Q

SCM

A

SCM is the art and science of integrating the flows of products, information, and financials through the entire supply chain from the supplier’s suppliers to the
customer’s customers.

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15
Q

Supply Volatility

A

Dynamic receiving schedules, cross-docking for erratic supply, safety stock positioning, supplier – warehouse synchronization, and flexible physical layout.

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16
Q

Demand Volatility

A

Slotting optimization and zoned picking, flexible labor models, demand sensing and dynamic reorder points, postponement and light manufacturing.

17
Q

Product, Information, Cash, and Demand flow

A

Product flow – Physical movement of goods and materials

Information flow – Enabling physical flow of products, decision making, and supply chain collaborations.

Cash flow – management of working capital

Demand flow – Detect and understand demand signals, and synchronize demand vs supply

18
Q

Distinctives

A

High risk, low value
Engineered Items

19
Q

Generics

A

Low risk, low value
Office Supplies
MRO items

20
Q

Criticals

A

High risk, high value
Unique items
Items critical to the final product

21
Q

Commodities

A

Low risk high value
Basic production items
Basic packaging
Logistics services

22
Q

MRO

A

Maintenance, Repair and operating supplies – intended to retain or restore a functional unit to its operational state.

23
Q

J-I-T

A

coordinating arrival of purchased production materials to arrive just-in-time to
be used in manufacture and assembly to reduce cost of holding inventory.

24
Q

Lead time

A

The elapsed time from when an order was placed until the goods are received.

25
EDI
Electronic Data Interchange: Intercompany, computer-to-computer transmission of business information in a standard format.
26
PO
– Purchase Order: The purchaser's authorization used to formalize a purchase transaction with a supplier. Also refers to the physical form or electronic transaction a buyer uses when placing orders for items or materials.
27
Reverse Auctions
A type of auction where a select group of suppliers bids competitively for an order posted by the buyer (opposite of a regular auction, where buyers are bidding to buy products).
28
Most and and second most important factor in supplier selection
1. Quality 2. On time delivery/reliability
29
TQM
Measuring process variability for continuous improvement – Three or fewer defects per million
30
Six-sigma
Statistical method to improve operations and business processes.
31
ISO 9000
Certifies that companies are following documented processes
32
What is e-Sourcing or e-Procurement
Refers to the use of electronic capabilities to conduct activities and processes related to procurement and sourcing
33
Advantages of e-procurement/sourcing
Lower operating costs Improves efficiency Reduces procurement prices
34
Disadvantages of e-procurement/sourcing
Security Lack of face-to-face contact between buyers and sellers * Lack of standard protocols * Reliability of the system * Speed of technology life cycle
35
E-commerce models with definition
Sell-side: Online businesses selling to individual companies or consumers – Xpedx.com, CNet.com, Officemax.com * Electronic Marketplace: Seller operated service consisting of a number of electronic catalogs from vendors within a market – Expedia.com, Ebay.com * Buy-side: Buyer-controlled service, sellers are pre-approved for selling authorized items and services – Elemica * Online trading community: 3rd party technology vendor where multiple buyers and sellers can conduct business in a market – Amazon Marketplace, Transplace.com