- What is effective communication?
A) to influence others
B)to obtain information.
- Sender, message, receiver
- Explain and practice non-verbal and verbal aspects of communication.
verbal- spoken or written word(mind the pace, simplicity, clear, relevance, adaptability, humor
-Non-verbal- uses other forms such as gestures, facial expression, touch, body language. Non-verbal communication reinforces
- Discuss barriers to communication.
- Stereotyping, agreeing and disagreeing, being defensive, challenging, probing, testing, rejecting, changing topics and subjects, unwarranted reassurance, passing judgment, giving common advice.
- List the factors that can positively or negatively influence communication.
-knowledge of a client’s developmental Gender, Values and perceptions, personal space, territoriality, roles and relationships, comfortable environment, congruence( verbal and non verbal aspects of the message match), interpersonal attitudes, and boundaries
- What are the advantages of effective communication in nursing practice?
- To be able to send a message for therapeutic care.
- How do you assess your client’s ability to communicate.
-The nurse determines communication impairments or barriers and communication style
- Understand the Therapeutic Nurse Client relationship
- It promotes understanding and can help establish a constructive relationship between the nurse and the client.
- SOLER
- Describe the components of the nurse client
- Attentive listening(listening actively using all senses)
- Physical attending ( being present)
- Explain and demonstrate therapeutic communication techniques utilized in clinical practice.
silence
- providing general leads ( “tell me more”..)
- being specific
- using open ended questions ( “tell me about…”)
- using touch
- restating or paraphrasing
- seek clarification
- Explain “boundaries” and how they relate to the therapeutic nurse client relationship.
NO GIFTS
- personal stories and meeting his/her own needs through the nurse.
NO FAVORING
Patient Centred Questions
for initiating discussions
xHow are things going?
What’s happening?
What is life like for you?
What are your concerns?
Patient Centred Questions
that seek Depth & Clarity
Tell me more about that.
What does that mean for you?
• What is the nursing process?
A systematic, client- centred method for structuring the delivery of nursing care. Every stage f the process, the nurse works closely with the client to tailor care and bulid a relationship of mutual regard and trust.
• Identify benefits of using the nursing process.
Ethical, thought full, informed, evidence based nursing practice
• Identify and describe the importance of each phase of the nursing process in guiding nursing practice.
o Assessing- collect, organize, validate, document data
o Diagnosing- analyze data, indentify health problems, formulate diagnostic statements.
o Planning- prioritize problems, formulate goals. Select and write nursing interventions
o Implementing- reassess the client; determine the nurses need for assistance. Implement the intervention, supervise, document
o Evaluating- collect data, relate nursing actions to clients goals, draw conclusions. Continue, modify, or terminate the clients care plan
• Define critical thinking and explain its role in decision-making
Its used in diagnosing include analysis, synthesis, inductive reasoning, and decision making.
• Explain what a concept map is and the advantages and disadvantages of one.
It’s a visual tool in which ideas or data are graphically depicted in circles or boxes and the relationships between them all.
• Show methods of data collection and demonstrate how to organize the patient data in an organized and meaningful manner.
Maslow’s Hierarchy of Needs – basic human needs Physiological – body systems Psychological Psychosocial Roy’s model (nurse theorist)
• subjective
Subjective- clients personal perspectives often gathered during the nursing health history.
Objective-
data observed and collected by the observer.
primary data. Secondary data
Client is primary data. Secondary data is family, other health care, lab reports, analyses…
• What is a nursing diagnosis?
A phase of the nursing process included identifying one or more nursing diagnoses and collaborating with the client to establish priority health outcomes
• What is NANDA?
North American Nursing Diagnosis Association. NIC – Nursing Interventions Classification. NOC – Nursing Outcomes Classification. Speaking the same language – “Nursing”. all members of the nursing team have the same understanding of the pt.’s needs
• medical diagnosis
Medical Diagnosis- licensed to treat and diagnose a medical condition or disease.
