D) SUBMIT A CHANGE REQUEST
Explanation
OBJ-3.2: A change request should be submitted through the change management process prior to any changes being made. Change management is a systematic approach to dealing with the transition or transformation of an organization’s goals, processes, or technologies.
C) 1521
Explanation
OBJ-1.5: SQLnet uses ports 1521, and is a relational database management system developed by Oracle that is fully compatible with the structured query language (SQL). Microsoft SQL uses ports 1433 and is a proprietary relational database management system developed by Microsoft that is fully compatible with the structured query language (SQL). MySQL uses ports 3306 and is an open-source relational database management system that is fully compatible with the structured query language (SQL). Remote Desktop Protocol (RDP) uses port 3389 and is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection.
A) WIPING
Explanation
OBJ-4.5: Data wiping or clearing occurs by using a software tool to overwrite the data on a hard drive to destroy all electronic data on a hard disk or other media. Data wiping may be performed with a 1x, 7x, or 35x overwriting, with a higher number of times being more secure. This allows the hard drive to remain functional and allows for hardware reuse. Degaussing a hard drive involves demagnetizing a hard drive to erase its stored data. You cannot reuse a hard drive once it has been degaussed. Therefore, it is a bad solution for this scenario. Purging involves removing sensitive data from a hard drive using the device’s internal electronics or an outside source such as a degausser, or by using a cryptographic erase function if the drive supports one. Shredding involves the physical destruction of the hard drive. This is a secure method of destruction but doesn’t allow for device reuse.
C) ENABLE SSID BROADCAST FOR THE GUEST WIRELESS NETWORK
Explanation
OBJ-2.4: Since security was not listed as a requirement for the guest wireless network, it would be easiest not to set up any encryption, passwords, or authentication mechanisms on the network. Instead, you should enable the SSID broadcast for the guest network so students can easily find and connect to it. Using two-factor authentication, 802.1x, or WEP would require the students to complete additional configurations prior to connecting to the guest network.
B) PROPER LABELING
Explanation
OBJ-3.2: You should always use proper labeling of your cables, wall jacks, and patch panels to make it easy to locate which switchport is associated with each portion of the cable distribution plant. Ensuring everything is properly labeled will help when you need to troubleshoot a network connection in your interior cable distribution plant. A standard procedure is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. A baseline is a process for studying the network at regular intervals to ensure that the network is working as designed. Inventory management refers to the process of ordering, storing, and using a company’s inventory.
C) UNIDIRECTIONAL
Explanation
OBJ-2.4: Directional antennas broadcast radio frequencies in a single direction (unidirectional) or two directions (bidirectional) to create a zone or area of coverage. Unidirectional antennas focus the broadcast signal in a single direction instead of all directions, focusing the transmission and making the signal stronger. A specific type of unidirectional antenna is known as a Yagi antenna. Omnidirectional antennas broadcast radio frequencies in all directions creating a large sphere of coverage. The antenna has the capability to send and receive signals in a circumference around the antenna. A patch antenna is a type of antenna with a low profile that can be mounted on a surface. A patch antenna can be omnidirectional, bidirectional, or unidirectional, therefore it is not the best answer to this question and unidirectional should be chosen instead.
B) ESTABLIH A PLAN OF PROBABLE CAUSE
Explanation
OBJ-5.1: The scenario described in the question is best classified as “identify the problem”, so the next step would be to “establish a theory of probable cause”. The troubleshooting steps are to (1) Identify the problem, (2) Establish a theory of probable cause, (3) Test the theory to determine the cause, (4) Establish a plan of action to resolve the problem and identify potential effects, (5) Implement the solution or escalate as necessary, (6) Verify full system functionality and if applicable implement preventative measures, and (7) Document findings, actions, outcomes, and lessons learned.
A) ICMP
Explanation
OBJ-1.5: A connectionless protocol is a form of data transmission in which data is transmitted automatically without determining whether the receiver is ready or even whether a receiver exists. ICMP, UDP, IP, and IPX are well-known examples of connectionless protocols. TCP, SSH, and SSL are all examples of connection-oriented protocols.
A) 0
Explanation
OBJ-3.1: The severity levels range from zero to seven, with zero being the most severe and seven being the least severe. Level 0 is used for an emergency and is considered the most severe condition because the system has become unstable. Level 1 is used for an alert condition and means that there is a condition that should be corrected immediately. Level 2 is used for a critical condition, and it means that there is a failure in the system’s primary application and it requires immediate attention. Level 3 is used for an error condition, and it means that something is happening to the system that is preventing the proper function. Level 4 is used for warning conditions and it may indicate that an error will occur if action is not taken soon. Level 5 is used for notice conditions and it means that the events are unusual, but they are not error conditions. Level 6 is used for information conditions and it is a normal operational message that requires no action. Level 7 is used for debugging conditions and is just information that is useful to developers as they are debugging their networks and applications.
C) IMPLEMENT NAC
Explanation
OBJ-4.3: Network Access Control (NAC) uses a set of protocols to define and implement a policy that describes how to secure access to network nodes whenever a device initially attempts to access the network. NAC can utilize an automatic remediation process by fixing non-compliant hosts before allowing network access. Network Access Control can control access to a network with policies, including pre-admission endpoint security policy checks and post-admission controls over where users and devices can go on a network and what they can do. In this scenario, implementing NAC can identify which machines are known and trusted Dion Training assets and provide them with access to the secure internal network. NAC could also determine unknown machines (assumed to be those of CompTIA employees) and provide them with direct internet access only by placing them onto a guest network or VLAN. While MAC filtering could be used to allow or deny access to the network, it cannot by itself control which set of network resources could be utilized from a single ethernet port. A security information and event management (SIEM) system provides real-time analysis of security alerts generated by applications and network hardware. An access control list could define what ports, protocols, or IP addresses the ethernet port could be utilized. Still, it would be unable to distinguish between a Dion Training employee’s laptop and a CompTIA employee’s laptop like a NAC implementation could.
C) RANSOMEWARE
Explanation
OBJ-4.2: Ransomware is a type of malware from cryptovirology that threatens to publish the victim’s personal data or perpetually block access to it unless a ransom is paid. Malware is any software intentionally designed to cause damage to a computer, server, client, or computer network. By contrast, software that causes unintentional harm due to some deficiency is typically described as a software bug. Malware includes viruses, worms, logic bombs, and many other malicious types of code. Phishing is a type of social engineering where an attacker sends a fraudulent email designed to trick a human victim into revealing sensitive information to the attacker or to deploy malicious software on the victim’s infrastructure like ransomware. A brute-force attack consists of an attacker submitting many passwords or passphrases with the hope of eventually guessing correctly. A brute-force attack consists of an attacker submitting many passwords or passphrases with the hope of eventually guessing correctly.
A) MULTIMETER
Explanation
OBJ-5.2: A multimeter is a measuring instrument that can measure the voltage, resistance, and amperage of a cable or conduit. To test this cable, you should set the multimeter to resistance and connect one of the multimeter’s leads to each end of the coaxial cable to determine the resistance as measured in ohms. A cable tester is used to verify the electrical connections in a twisted pair or coaxial cable. A cable certifier is used to test the continuity of a cable and verify that a cable meets its specifications such as the bandwidth, frequency, and length. A spectrum analyzer is used to measure the magnitude of an input signal’s frequency.
D) 22
Explanation
OBJ-1.5: To securely upload a file, the employees could use SFTP (Secure FTP) or SCP (Secure Copy). Both SFTP and SCP operate over port 22, therefore port 22 must be opened by the firewall so that the employees can reach the file servers. Port 21 is used by the File Transfer Protocol, but it is not a secure method of sending files. There is a more secure version of FTP known as FTPS, but that uses port 990. Port 25 is reserved for the simple mail transfer protocol (SMTP), which is an internet standard communication protocol for electronic mail transmission. Port 161 is reserved for simple network management protocol (SNMP), which is a networking protocol used for the management and monitoring of network-connected devices in Internet Protocol networks.
B) APPLICATION LAYER
Explanation
OBJ-1.7: The application layer focuses on the communication resource requests or information about the network. The control layer uses the information from applications to decide how to route a data packet on the network and to make decisions about how traffic should be prioritized, how it should be secured, and where it should be forwarded to. The infrastructure layer contains the physical networking devices that receive information from the control layer about where to move the data and then perform those movements. The management plane is used to monitor traffic conditions, the status of the network, and allows network administrators to oversee the network and gain insight into its operations.
C) SWITCH
Explanation
OBJ-2.1: A switch is networking hardware that connects devices on a computer network by using packet switching to receive and forward data to the destination device. A switch operates at the data link layer (Layer 2) of the OSI model and makes switching decisions based upon MAC addresses. Each switchport on a switch is a separate collision domain, but all switchports are in a common broadcast domain. A router is networking hardware that connects computer networks and forwards data packets between those networks. A router operates at the network layer (Layer 3) of the OSI model and makes routing decisions based upon IP addresses. Each switchport on a router is a separate collision domain and a separate broadcast domain. A hub is a network hardware device for connecting multiple Ethernet devices together and making them act as a single network segment. A hub operates at the physical layer (Layer 1) of the OSI model. All devices connected by a hub are in a single collision domain and a single broadcast domain, therefore they must use half-duplex for communication and CSMA/CD. A wireless access point is a networking device that allows other Wi-Fi devices to connect to a wired network. A wireless access point operates at the physical layer (Layer 1) of the OSI model to extend the wired network into the wireless domain.
A) DISTRIBUTED DoS
Explanation
OBJ-4.2: A distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. A denial-of-service attack is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting the services of a host connected to the Internet. ARP spoofing is a type of attack in which a malicious actor sends falsified ARP (Address Resolution Protocol) messages over a local area network. This results in the linking of an attacker’s MAC address with the IP address of a legitimate computer or server on the network. Session hijacking, also known as TCP session hijacking, is a method of taking over a web user session by surreptitiously obtaining the session ID and masquerading as the authorized user. An evil twin is a rogue wireless access point that masquerades as a legitimate Wi-Fi access point so that an attacker can gather personal or corporate information without the user’s knowledge.
B) DYNAMIC ARP INSPECTION
Explanation
OBJ-4.3: Dynamic ARP Inspection (DAI) is a security feature that validates Address Resolution Protocol (ARP) packets in a network. DAI allows a network administrator to intercept, log, and discard ARP packets with invalid MAC address to IP address bindings. A virtual LAN (VLAN) is any broadcast domain that is partitioned and isolated in a computer network at the data link layer (OSI layer 2). Port mirroring, ARP inspection, and VLANs do not add any redundancy to the network. DHCP snooping is a series of techniques applied to improve the security of a DHCP infrastructure. When DHCP servers are allocating IP addresses to the LAN clients, DHCP snooping can be configured on LAN switches to prevent malicious or malformed DHCP traffic or rogue DHCP servers. The IPv6 Router Advertisement Guard feature provides support for allowing the network administrator to block or reject unwanted or rogue router advertisement guard messages that arrive at the network device platform.
D) ICMP TRAFFIC BEING BLOCKED BY THE FIREWALL
Explanation
OBJ-5.3: Many companies block ICMP at the firewall, causing ping to fail since it relies on ICMP. If the user can access the site in the web browser but cannot when using ping, then ICMP is most likely being blocked by the firewall. Jumbo frames are any frames larger than 1500 bytes, which is the default MTU size on most networks. VLANs are logical segments of the local area network. TACACS+ is used for remote authentication.
D) VULNERABILITY PATCH
Explanation
OBJ-4.3: Since there is a security issue with the current web browser, it most likely needs to be updated with a manufacturer’s vulnerability patch. A vulnerability patch is a piece of software that fixes security issues.
D) FIREWALL
Explanation
OBJ-2.1: A firewall is considered a perimeter security device. It should be installed at the perimeter or boundary of a network to provide maximum security. Switches, bridges, and wireless access points are all considered internal network devices and should not be installed at the network’s outermost perimeter.
A) 802.1q
Explanation
OBJ-2.3: 802.1Q is the networking standard that supports virtual LANs on an IEEE 802.3 Ethernet network. The standard defines a system of VLAN tagging for Ethernet frames and the accompanying procedures to be used by bridges and switches in handling such frames. Power over Ethernet (POE) is a technology that lets network cables carry electrical power. POE is defined in the IEEE 802.3af. The IEEE 802.1x standard is a network authentication protocol that opens ports for network access when an organization authenticates a user’s identity and authorizes them for access to the network. This defines port security. The user’s identity is determined based on their credentials or certificate, which is confirmed by the RADIUS server. The Spanning Tree Protocol (STP) is a network protocol that builds a loop-free logical topology for Ethernet networks to prevent bridge loops and the broadcast storms that results from them. STP is defined in the IEEE 802.1d standard.
A) INSTALL A UPS
Explanation
OBJ-3.3: The best solution would be to install a UPS. Since you are a network technician and not an electrician, you should not install a new electrical circuit. The primary function of UPS is to provide battery backup when the electrical power fails or drops to an unacceptable voltage level. It ensures that your electrical equipment gets a consistent current so damage and device power cycling do not occur. A surge protector defends against possible voltage spikes that could damage your electronics, appliances, or equipment. A network technician is not qualified to install a new electrical outlet since that is a job for an electrician. The scenario presents issues that focus on the power levels, therefore installing an upgraded router would not solve these issues.
C) ADJACENT ACCESS POINTS SHOULD BE ASSIGNED CHANNELS 1, 6, AND 11 WITH A 20MHz CHANNEL WIDTH
Explanation
OBJ-5.4: Because the overlapping signals are from access points from unrelated non-overlapping channels, the access points are least likely to interfere with each other. For Wireless B and G networks, you should always use channels 1, 6, and 11 to ensure you are using non-overlapping frequencies.
B) NETWORK DEVICE CPU ISSUES
Explanation
OBJ-5.5: Routing decisions are processed by the router and rely on the networking device’s central processing unit (CPU). The CPU performance can become a severe bottleneck in the network performance if you have an underpowered router for a large enterprise environment. Network device power issues would cause network outages, not network slowdowns as this scenario presented. The scenario did not state that this mesh network is a storage area network, therefore it is not a SAN issue. Similarly, the scenario did not mention authentication issues, therefore the network performance issue is not caused by delayed RADIUS responses.