Test #8 Sgts

Question 1

The use of radar to enforce freeway speed limits must be approved by the ________.

Answer 1

Commissioner

Question 2

Those who intentionally and unlawfully oppose the lawful order of a peace officer in a physical manner such as bracing, tensed muscles, interlocked arms, and running away are defined as what type of protesters?

Answer 2

Active Resistance Protesters

Question 3

A(n) _______________ vehicle is one which has been removed from a highway, public or private property, under legal authority, and is subject to a conditional release or is being held as evidence

Answer 3

Impounded

Question 4

Which of the following is not considered a penalty for Adverse Actions?

Answer 4

Memorandum of Direction

Question 5

Employees __________ have a primary firearm immediately available while traveling in a marked patrol vehicle, _____________.

Answer 5

shall; regardless of destination or attire

Question 6

An officer smells marijuana during a traffic stop. He enters the passenger compartment and sees a concealed weapon and seizes the weapon. The officer’s actions were a lawful seizure.

Answer 6

True

Question 7

The green dress jacket _____ be completely zippered during official functions and ____ be completely zippered when in public view, except while operating a vehicle.

Answer 7

Shall, Should

Question 8

The decision to initiate an internal investigation or serve an employee notice of a proposed disciplinary action ______ be influenced by the employee’s retirement eligibility or separation due to an injury.

Answer 8

Shall not

Question 9

When addressing a passive resistance demonstrator, which of the following is true?

Answer 9

The PR-24 shall not be used to strike as it would not be a reasonable force option given the lack of threat presented.

Question 10

A(n) ____________ vehicle is one which has been removed from a highway, public or private property, under legal authority, for the purpose of providing safe custody, and is subject to an unconditional release.

Answer 10

stored

Question 11

When filing a Citizen’s Complaint against uniformed employees, the citizen initially fills out the:

Answer 11

240B

Question 12

An officer made a speeding stop and ordered everyone out. The officer checked the vehicle for registration where the driver had no license, denied ownership, and said the other occupants were hitchhikers. When the officer observed a wallet on the front seat, he opened it to determine who it belonged to. This was an unlawful search as the driver had a reasonable expectation of privacy in the wallet.

Answer 12

False

Question 13

There are four types of uniforms authorized for wear by uniformed employees of the California Highway Patrol (CHP). These uniforms are:

Answer 13

Formal, Work, Utility, and Cold-Weather Uniform

Question 14

Per section 12035(b) PC, ___________ charges can be filed against an employee if a minor gains access to and discharges a firearm causing great bodily harm and/or death to him/herself and/or another due to the employee’s failure to use reasonable measures to secure the firearm.

Answer 14

Felony

Question 15

An internal investigation is an official inquiry, utilizing departmental investigative resources, into alleged misconduct by departmental employee, and may lead to ________________.

Answer 15

administrative action

Question 16

A minor unlicensed driver stopped for speeding failed to provide evidence of his identity, proof of insurance, or vehicle registration. While looking for documentation under the driver’s seat, the officer lawfully seized a glass smoking pipe and a box containing a vial with a white powder residue. This was an unlawful search.

Answer 16

False

Question 17

Employees in administrative positions may be excused from the normal monthly shoot requirement providing they demonstrate quarterly the minimum proficiency as outlined in HPM 70.8, Chapter 3.

Answer 17

True

Question 18

All Areas with a radar/lidar program _____ have an Area radar coordinator who has received specialized training provided by Research and Planning Section (RPS) or an RPS authorized instructor.

Answer 18

Shall

Question 19

The _________ shall be worn by all uniformed personnel when representing the Department at official functions such as funerals, memorial services, formal personnel inspections, Academy graduations, award presentations, or as otherwise directed by the commander

Answer 19

Formal Uniform

Question 20

The principal goal of all internal investigations is to objectively _____________ regarding allegations of misconduct or substandard performance.

Answer 20

identify the facts

Question 21

Normally, a person may use the internet, CHP Website, to file a complaint against a(n):

Answer 21

janitor

front desk clerk

motor carrier

Question 22

An officer stops a suspect on a traffic offense. He puts his head inside the window and sees contraband. Assuming that the contraband was not visible from outside, it would have to be suppressed as the product or “fruit” of officer’s illegal “entry.

Answer 22

True

Question 23

Commanders may allow employees to miss _____ shoots per year provided the employee attends make-up shoots.

Answer 23

3

Question 24

The Primary Investigator during an internal investigation shall be at least _________________ than the involved employee.

Answer 24

one rank higher

Question 25

For each _______ of service as a uniformed employee of the California Highway Patrol (CHP), California State Police (CSP), or combined service time with the CHP/CSP, one departmental service stripe shall be placed on the left sleeve of each long-sleeve shirt and green dress jacket.

Answer 25

5 years

Question 26

The CHP 202S, Driving Under the Influence Field Evaluation Notes, is an optional tool available to officers for documenting signs and symptoms of impairment during DUI investigations. Officers who elect to utilize the CHP 202S _____ tape the original to an 8 ½ x 11 inch sheet of paper and attach it to the arrest report.

Answer 26

Shall

Question 27

A photo line-up for an internal investigation should have a minimum of __________photographs.

Answer 27

6

Question 28

All statements from departmental employees who are interviewed as witnesses during internal investigations _____ be recorded. The employee being interrogated ______ have the right to bring a personal audio recording device to record any and all aspects of the interrogation.

Answer 28

. shall / shall

Question 29

In accordance with Section 13380 VC, when shall officers submit a sworn report (DS 367/DS 367M) to DMV

Answer 29

Every DUI arrest

Question 30

Officers made a traffic stop and saw, from outside the vehicle, marijuana debris on the floorboards. The observation provided probable cause to enter:

Answer 30

the passenger compartment and trunk

Question 31

All Chronological Summary entries in citizens’ complaint investigations shall be written in ___________ tense.

Answer 31

third person

Question 32

You become bored while on patrol and decide to run some plates just out of curiosity. This would be:

Answer 32

illegal against departmental policy

Question 33

Section 23572(a) VC provides increased penalties when convicted of 23152 VC and a minor under ___ was a passenger in the vehicle at the time of the arrest.

Answer 33

14

Question 34

A copy of the miscellaneous investigation file shall be retained at the Area for_______ except when employee resigns during investigation.

Answer 34

5 years

Question 35

Regardless of the type of shirt worn, whenever a jacket is worn, employees _____ at all times wear some form of approved neckwear.

Answer 35

Shall

Question 36

Cellular phones, pagers, and PDAs __________ in a location on the duty belt that will not interfere with the retrieval of the primary weapon or other personal protective equipment.

Answer 36

Shall be worn

Question 37

A _________________ shall be completed for any vehicle which is stored, recovered, or impounded at the direction of a uniformed employee of this Department, and for all stolen vehicles, vehicle component parts, or embezzled vehicles reported to employees of this Department

Answer 37

CHP 180

Question 38

Under what circumstances can an officer enforce the provisions of a persons Implied Consent (23612 VC) to a chemical test?

Answer 38

23152, 23153, 23136, and 23140 VC

Question 39

Copies of the adverse action shall be retained at the Area level for ____________.

Answer 39

5 years

Question 40

A CHP 180 is not required for a vehicle when a tow truck, motor club, or any other emergency roadside service provider has been called at the request of ________________ and the owner or agent retains control of the vehicle

Answer 40

Vehicle owner

Question 41

In no event shall an employee expend over ________ rounds in any single training session.

Answer 41

100

Question 42

An employee has the right to be represented at all times during investigations that focuses of matters which are likely to result in __________ against the employee

Answer 42

any discipline

Question 43

Officer stops a car for a traffic offense, smells marijuana and enters the passenger compartment to search. He sees bloody panties on the floor and seizes them. Later the panties are analyzed and are the main evidence against the suspect in a brutal rape-murder.

Answer 43

The panties will be suppressed. (No factual basis for believing the panties were crime related

Question 44

The actions of an Assaultive Resistance Protester can be characterized by which of the following?

Answer 44

The subject is assaultive towards the officer and/or others and presents a clear safety threat

Question 45

Vehicles removed by direction of the CHP from a highway, or public or private property, to a place of storage, shall be disposed of in a manner consistent with the provisions of __________________.

Answer 45

Vehicle Code

Question 46

Per departmental policy, recertification of radar units is required after every ______ of operation

Answer 46

30 Months

Question 47

23152(d) VC applies to _________

Answer 47

persons driving a commercial vehicle, with a BAC of .04% or greater

Question 48

What is a Squad comprised of?

Answer 48

It is comprised of a squad leader and eleven officers.

Question 49

Section 22850.3 VC provides another method to ensure that vehicle ____________ requirements are met by providing an additional requirement for the release of vehicles that have been lawfully stored pursuant to a legitimate vehicle removal authority. (It is not a storage or impound authority.)

Answer 49

registration

Question 50

An officer conducts a traffic stop for a taillight violation. Absent probable cause, the officer, while writing the citation, calls for a K-9 unit to sniff the exterior of the violator’s vehicle for drugs. Five minutes after the violator signs the citation, the K-9 officer arrives on scene and conducts a sniff which leads to the discovery of a large amount of cocaine. Which of the following is most accurate

Answer 50

The enforcement stop is a violation of the violator’s 4th Amendment rights. Probable cause was not developed to extend the stop longer than the duration required for issuance of a taillight violation.

Question 51

Employees shall thoroughly clean their primary firearm after being fired during any training session and shall inspect it at least ________ to ensue that it is in proper working order.

Answer 51

Once a week

Question 52

An Employee shall have __________calendar days within which to file a written response to any adverse comment entered in his/her personnel file

Answer 52

30

Question 53

In lieu of the formal or work uniform, are authorized to wear the utility uniform as incidental wearers:

Answer 53

Area VIN Officers Area Training Officers Drug Recognition Evaluators (while conducting initial certification evaluations)

Question 54

During a demonstration a riotous, violent situation occurs. One of the officers in your squad has a chemical agent. You are unable to get a hold of the on-scene SRT manager. Can you deploy the chemical agent?

Answer 54

No, only the on-scene SRT manager may authorize the use, unless deadly force is authorized

Question 55

The intent of this Vehicle Code Section ___________ (storage authority) is to provide for safekeeping of vehicles, and the property they may contain, when the driver or person in control of a vehicle is arrested and taken forthwith. Therefore, employees of this Department _______ store vehicles from private property, if the property is owned, leased, or rented by the driver or the person in control of the vehicle.

Answer 55

22651(h) VC – shall not

Question 56

All complaints shall be acknowledged by correspondence within how many business days?

Answer 56

5

Question 57

When an officer arrests a person for violation of 23152(d) VC, other than when the arrestee refuses the chemical test, provisions of Admin Per Se (immediate license suspension/revocation) can only be invoked when ________

Answer 57

the person’s BAC is .04% or greater

Question 58

For mounted radar units, all antennas and display units _____ be securely attached to the patrol vehicle.

Answer 58

shall

Question 59

A chronological log is required in:

Answer 59

Category 1 Complaints

Question 60

It is appropriate to have your finger on the trigger if a known suspect felon refuses to show his/her hands or follow instructions during a felony stop.

Answer 60

True

Question 61

Baton strikes would not be reasonable to direct the movement of a crowd unless:

Answer 61

Done to overcome individual assaultive resistance.

Question 62

A “Minor” adverse action is an action which requests a penalty of ____ days or less or a step reduction in salary for _____ months or less (excluding formal written reprimands)

Answer 62

five / five

Question 63

Employees of this Department shall _________ the contents of all vehicles which they are storing or impounding.

Answer 63

Inventory

Question 64

Whenever possible, the Notice of Adverse Action shall be served on the employee personally. If not possible, service by ____________ can be used.

Answer 64

certified mail with a returned receipt requested

Question 65

You are the on-duty ranking supervisor; you are dispatched to a spontaneous riotous situation after the Oakland Raiders won the Super bowl. You arrived on scene and set up your IC and made your notifications. You determine that the threat is beyond the capabilities of the on-duty command personnel to manage/control, what should you do next?

Answer 65

You as the on-scene ranking supervisor may initiate a tactical alert for neighboring areas after notifying the Division commander via the chain of command.

Question 66

When performing patrol duties, uniformed employees operating a patrol car ______ keep the campaign hat (felt or straw) readily available within the vehicle.

Answer 66

Shall

Question 67

In order to successfully complete the classroom portion of radar training, a minimum score of _______ is required on the written examination.

Answer 67

80 percent

Question 68

Service of Notice will be verified by _______________________.

Answer 68

completion of the Declaration of Service Form

Question 69

Section 22670 CVC states that the Department ________ estimate the value of the vehicle at the time of storage, and the value does not have to be exact, but rather should be one of the following three categories: $500 or less, over $500 but not more than $4000, over $4000.

Answer 69

Shall

Question 70

What is an Arrest Squad comprised of?

Answer 70

It is comprised of squad leader and eleven officers.

Question 71

23550 VC makes a conviction for Section 23152 VC punishable as a felony if the offense occurs within ___ years of three or more DUI related conviction

Answer 71

10

Question 72

When given consent to search a vehicle, an officer is permitted to break a lock in order to get into a briefcase during the consent search.

Answer 72

False

Question 73

When an affected employee is appealing an Adverse Action, the filing deadline is not later than ______ calendar days after service of an adverse action.

Answer 73

30

Question 74

If a uniformed employee is carrying his firearm during air travel he must also carry_________ or ___________

Answer 74

Secondary “POLICE” ID and handcuffs / flex-cuffs

Question 75

Whenever a vehicle or part has a VIN is obviously mutilated or removed, comes into possession of an officer it should be impounded using Vehicle Code Section _________.

Answer 75

10751 VC

Question 76

You have been assigned as a designated supervisor to assist of a mutual aid call by a local law enforcement agency during a civil disturbance/crowd control. The local law enforcement agency has requested that you’re CHP personnel respond to the north side of the Oakland coliseum and maintain a visible presence. Can you as the designated supervisor on scene accept the mission?

Answer 76

Yes, you are the designated supervisor on scene and can accept the mission. (CHP personnel shall remain under CHP command and control and follow all departmental policies and procedures)

Question 77

When investigating a citizen’s complaint, an employee’s history _______ be examined in order to determine the existence of previous complaints which would be relevant to the current investigation.

Answer 77

Shall

Question 78

Whenever a vehicle is stored or impounded pursuant to Division 11, Chapter 10 of the VC (exceptions provided) by a uniformed employee of this Department, the Department ________, upon demand, provide a prompt and fair hearing as required by Section 22852 VC.

Answer 78

Shall

Question 79

Uniformed personnel electing to carry their firearm during travel shall carry it __________________.

Answer 79

concealed

Question 80

The U.S. flag pin _____ be attached to the left pocket flap of the shirt or green dress jacket, one inch to the left of the right edge and centered midway between the top and bottom of the flap.

Answer 80

Shall

Question 81

The action taken by the Department is _______ if the affected employee fails to file an appeal within the required time periods or withdraws an appeal previously filed.

Answer 81

final

Question 82

When a registration expiration date is in excess of six months, the person in control of the vehicle generally ________ be cited for the registration violation in addition to impounding the vehicle.

Answer 82

Should not

Question 83

Who can authorize the use of a wooden dowel as a distraction tool during an incident?

Answer 83

Only the Incident Commander or designated manager/supervisor may authorize the use of the wooden dowel.

Question 84

Under provisions of 23612 VC a juvenile arrested for 23152 VC ____ legally consent to the drawing of blood without parental permission.

Answer 84

May

Question 85

Under the Department’s Enhanced NCT Program (forced blood), officers _____ obtain supervisory approval. The approving supervisor _____ be present during the procedure.

Answer 85

shall / Should

Question 86

The Public Safety Officers Procedural Bill of Rights (POBR) is specified in which code?

Answer 86

Government Code

Question 87

When impounding a vehicle for hit and run investigation or for being left abandoned after being used to flee a peace officer, the vehicle _________ be released within __________ hours.

Answer 87

shall / 48

Question 88

The rifle shall be fired _________ by all officers and sergeants.

Answer 88

quarterly

Question 89

Ventura police officers went to the residence of a juvenile gang member and searched for items named in his probation search condition (stolen property, gang paraphernalia, etc.). To conduct a lawful search, the officers need:

Answer 89

Nothing, he’s on searchable probation

Question 90

You are the Squad Leader of an Arrest Team at an anti-war demonstration. The demonstrators are passive disabled elder veterans that are unable to walk. In order to arrest the subjects they must be carried. Can you give permission for your arrest team to carry the arrestees?

Answer 90

Yes, you as the squad leader of the arrest team may give permission to carry the arrestee, but a minimum of three officers shall be used to carry the arrestee.

Question 91

What are the complaint allegation findings?

Answer 91

A. Sustained B. Unintentional Error C. Undetermined/No Finding E. Departmental F. Exonerated

Question 92

When an officer impounds a vehicle for 30 days (per Section 23109.2 VC) for exhibition of speed, the impounding agency _______ be liable for towing and storage costs if, prior to 30 days, charges are dismissed, or charges are not filed for exhibition of speed.

Answer 92

Will

Question 93

An administrative interrogation _______ be recorded.

Answer 93

Shall

Question 94

Sobriety checkpoint operational plans shall be kept on file by the Area for a minimum of ____ years plus the current year

Answer 94

2

Question 95

You are the designated supervisor at a demonstration, you have thirty arrestees, can you authorize the use of flex cuffs and the Marc-30 arrest chain?

Answer 95

Yes, the Incident Commander or designated manager/supervisor may authorize the use of the flex cuffs or Marc-30 arrest chain.

Question 96

Officers shall complete 30 hours of practical field training with radar within ____ of successful completion of the classroom training phase.

Answer 96

90 Days

Question 97

Areas are required to provide a printed news release to the media ___ hours prior the activation of a sobriety checkpoint.

Answer 97

48

Question 98

An employee has the right to record all aspects of the interrogation?

Answer 98

True

Question 99

In the event an employee is requested to be interviewed by investigators from an outside agency (FBI, US DOT, etc.) pursuant to a civil rights investigation, the decision to consent to the interview is made by who

Answer 99

Employee

Question 100

You are the uniformed supervisor at a demonstration where an adult is arrested. The adult has their thirteen year old daughter with them that was not arrested. What can you do as the uniformed supervisor regarding the thirteen year old female?

Answer 100

At your discretion, you may have the thirteen year old female released to a responsible adult provided the parent or legal guardian gives written consent.

Question 101

During in flight incidents uniformed employees shall only take action _________

Answer 101

when requested by the flight crew

Question 102

A valid Miranda waiver may be:

Answer 102

express implied

Question 103

Closing correspondence shall be sent within how many calendar days of the investigation being approved

Answer 103

30

Question 104

The maximum width at the bottom of the sideburns shall not exceed ______.

Answer 104

1 1/2 inches

Question 105

It is the policy of this Department to restrict the number of departmental representatives (interrogators) to a maximum of _____ during an administrative interrogation

Answer 105

2

Question 106

Specific locations of DUI checkpoints shall not be released to the public sooner than ____ hour(s) prior to the checkpoint start time.

Answer 106

2

Question 107

When addressing Passive Resistance Protesters, which of the following is most accurate regarding baton position and gaining compliance?

Answer 107

The baton is secured in the ring or in the basic tuck position and compliance is gained through control holds.

Question 108

Within of completing both training phases, the Area radar coordinator shall test the speed and distance capabilities of each officer.

Answer 108

30 days

Question 109

Is an officer compelled (required) to answer all questions related to the investigation in an administrative interrogation?

Answer 109

Yes, failure to do so may result in adverse action.

Question 110

If prior to, or during an administrative interrogation, it is determined that the employee may be charged with a criminal offense, what shall be done?

Answer 110

The employee shall immediately be notified of his/her Miranda rights

Question 111

In order to be valid, a suspect’s waiver of Miranda rights must be:

Answer 111

voluntary, knowing and intelligent

Question 112

At least ___ warning signs SHALL be used when setting up a sobriety checkpoint.

Answer 112

6

Question 113

Site selection of a sobriety checkpoint SHALL be based on alcohol and drug related accident experience or on past DUI arrest activity.

Answer 113

True

Question 114

An officer’s representative is required to disclose information received from the officer who is under investigation for a non-criminal matter?

Answer 114

False

Question 115

Under what condition may an officer’s locker be searched?

Answer 115

officer’s consent the officer is present obtain a valid search warrant

Question 116

If an employee refuses to sign the 240, the supervisor shall:

Answer 116

Mark refused in the signature block

Question 117

Where is the statewide coordination point for departmental resource commitments to major disaster?

Answer 117

CHP Headquarters

Question 118

Upon being given his Miranda advisements, a suspect asked if he could talk to a lawyer. The officers said that he could but "it might be worse" for him if he did and that it was in his best interest to talk to them without one. The suspect changed his mind, waived his rights, and gave a statement. This waiver was:

Answer 118

Invalid

Question 119

When checking a firearm in baggage the uniformed employee shall unload the firearm, ensure firearm is in a locked hard-sided container and _________.

Answer 119

notify airline

Question 120

An employee has the right to representation when meeting with a supervisor during the normal course of duty, counseling, instruction, or during the issuance of verbal or written admonishments, or any other unplanned or routine contact

Answer 120

False

Question 121

A _______________ vehicle is one which has been located and identified as a vehicle previously reported stolen or embezzled.

Answer 121

Recovered

Question 122

You are the uniformed supervisor at a demonstration where an adult is arrested. The adult has their seven year old daughter with them that was not arrested. What can you do as the uniformed supervisor regarding the seven year old female?

Answer 122

The seven year old female shall be transport to a child protective services agency facility or be released to a child protective services representative.

Question 123

Which of the following substances is a central nervous system depressant?

Answer 123

Barbiturates

Question 124

What is the most important part of the Specialty Pay Removal File?

Answer 124

The exhibits

Question 125

An employee has how many days to file a written response to a citizen’s complaint findings?

Answer 125

30

Question 126

Persons driving under the influence of prescribed medication cannot be arrested for 23152(e) VC

Answer 126

False

Question 127

Whenever a Bargaining Unit 5 employee, through neglect or misuse, loses or damages departmentally issued safety and police protective equipment, or any other departmentally issued equipment, the Department ________ allow the employee to reimburse the Department for lost or damaged equipment at current replacement or repair cost

Answer 127

May

Question 128

In respect to the above question, if an employee agrees to such reimbursement, the Department ___________ take corrective action (request for adverse action, censurable CHP 2, or Memorandum or Direction or Findings).

Answer 128

Shall Not

Question 129

A person arrested for driving under the influence of drugs ____ be evaluated by a DRE.

Answer 129

Should

Question 130

Radar-certified officers must be recertified .

Answer 130

each calendar year

Question 131

You are the on-duty supervisor; you are notified by dispatch that an allied law enforcement agency is working a homicide adjacent to a freeway. What shall you do?

Answer 131

You shall respond to the scene and represent the Department and assist the allied agency IC by managing traffic in a manner which meets the needs of the incident and creates the minimum disruption to normal traffic.

Question 132

For male uniformed employees’ hairstyles, the maximum extension from the scalp shall not exceed .

Answer 132

2 inches

Question 133

Requests for Adverse Action or Rejection during Probation shall normally be prepared/copied in _________.

Answer 133

quintuplicate

Question 134

During the course of the investigation, allegations of discrimination or harassment are discovered. Appropriate notifications shall be made to ________.

Answer 134

Division and the Office of Equal Employment Opportunity

Question 135

In most cases who has final review for a suspension of up to 5 days?

Answer 135

Division Commander

Question 136

In most cases who has final review for suspension from 6 to 20 days?

Answer 136

Assistant Commissioner

Question 137

Who has final approval for suspensions over 20 days, dismissals, demotions and rejections during probation?

Answer 137

Commissioner or Deputy Commissioner

Question 138

In accordance with 23612(h) VC and departmental policy, if an officer uses a PAS the officer SHALL admonish the suspected violator (formally or informally). If the person is over 21 the officer SHALL advise the suspect they have the right to refuse the PAS test.

Answer 138

True

Question 139

Officers place a notation in the violation portion of the CHP 215 to indicate that radar was used to verify a speeding violation.

Answer 139

Shall

Question 140

Uniformed employees hired after July 1, 1977, are eligible for a uniform allowance ______.

Answer 140

on the anniversary of their graduation from the Academy

Question 141

Victim told officer she had just been raped. She described the assailant and said he was armed with a gun and had just gone into a nearby supermarket. The officer apprehended the suspect inside the store, but the gun was missing. Prior to asking the location of the gun from the arrested suspect, the officer must Mirandize the suspect.

Answer 141

False

Question 142

In investigating a citizen’s complaint, a CHP 240D is used for/as:

Answer 142

Initiating a non uniformed investigation

Question 143

A citizen’s complaint can be used by another member of the Department to file a complaint against another employee.

Answer 143

False - The citizens' complaint process is intended to afford the public an avenue to voice concerns. Since other processes are available for Department employees to voice concerns regarding employee conduct, the citizens' complaint process shall not be utilized to document internal complaints or grievances. Questions concerning deviation from this policy shall be directed to BIA.

Question 144

An employee’s representative may be someone other than a union representative, but shall not be ________?

Answer 144

Anyone in his immediate chain of command