The Resolution System

Question 1

Informal Resolution

Answer 1

Timeliest method for resolving conflict; dealt with at the lowest appropriate level

Question 2

What are two methods of informal resolution?

Answer 2

Direct: in person by approaching the alleged offenders involved, in writing, informal third-party

Training: request training or resource materials for presentation to the workplace

Question 3

Formal Resolution

Answer 3

File a formal complaint

Question 4

Other resolution options

Answer 4

Inspector General or Legal Attorney; Communication with elected officials