The workforce - training

Question 1

define induction training?

Answer 1

training aimed at introducing new employees to a business and its procedures

Question 2

what should induction training do?

Answer 2

• should focus on things that will reduce employee anxiety
• should allow employees to become productive quicker

Question 3

what is on-the-job training?

Answer 3

employees receive training whilst remaining in the workplace

Question 4

what are the advantages of on the job training?

Answer 4

• generally cost effective
• opportunity to learn whilst doing
• training alongside real colleagues

Question 5

what are the disadvantages of on the job training?

Answer 5

• quality depends on ability of trainer and time available
• bad habits may be passed on
• potenial disruption to production

Question 6

what is off the job training?

Answer 6

employees are taken away from their place of work to be trained

Question 7

what are the advantages of off the job training?

Answer 7

• wider range of skills/qualifications can be obtained
• can learn from outside specialists

Question 8

what are the disadvantages of off the job training?

Answer 8

• more expensive
• lost working time and potential output from employee
• new employees will still need induction training

Question 9

what is academic training?

Answer 9

involves theoretical knowledge and skills e.g. uni qualifications

Question 10

what is vocational training?

Answer 10

teaches hands-on, applied skills such as carpentry

Question 11

what is an apprenticeship?

Answer 11

long term development programme for workers to learn skills while they work through a mixture of training methods to earn a qualification

Question 12

what are the advantages of apprenticeships?

Answer 12

• earn income whilst learning
• practical and technical learning

Question 13

what are the disadvantages of apprenticeships?

Answer 13

• low pay
• specific qualifications

Question 14

what are the benefits of training?

Answer 14

• employees will understand the ins and outs of the business –> productive
• if works, sales may increase

Question 15

what are the disadvantages of training?

Answer 15

• can be costly
• may not be worth it

Question 16

what is meant by TNA?

Answer 16

training needs analysis
process of identifying the gaps between current knowledge/skills and the required knowledge/skills so training plan can be created to help staff do job effectively

Question 17

what are the steps of TNA?

Answer 17

1. information (range of stakeholders)
2. observations (in the workplace)
3. feedback (collected+analysed)
4. training decisions (address gaps)

Question 18

why is TNA important?

Answer 18

• can assess if TNA is needed before money is wasted