Time 0
Ring time
Time 1
Call received/committed
Time - Fire Service Notified/Tiered
Time FD notified…no number
Time 10
PD notified/ tiered
Time 11
/T11
Call disconnect
Time 2
Crew notified
Time 3
Crew Mobilization
Time 12
Crew Updated
Time 4
Arrived Scene
Time 5
Departed Scene
Time 9
Emergency Department notified
Time 6
Arrived Destination
Time 6.5
TOC - Transfer of Care
Off Load Delay
Crew not available…pt still on the stretcher
Call clear
Crew available
Time 7
Departed Destination
Time 8
Returned to base
The Three ‘rights’ of an Ambulance Call: The right ________, to the right ____________, in the right __________.
The Right ambulance resource, to the Right location, in the Right time.