1
Q
What are the customer needs of a business?
A
Price,convenience,choice,quality
1
Q
What is the importance of identifying and understanding customer?
A
Generating sales-Customers will continue to buy products as the business understands their requirements
Business survival-As reputation of business grows,more and more customers are likely to buy its product
Business
flashcards
Decks in class (38)
# Cards
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Topic 1.1.1 Dynamic nature of business3
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Topic 1.1.2 Risk and Reward4
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Topic 1.1.3 The role of business enterprise3
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Topic 1.2.1 Customer needs2
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Topic 1.2.2 Market Research12
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Topic 1.2.3 Market segmentation4
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Topic 1.2.4 The competitive environment2
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Topic 1.3.1 Business aims and objectives5
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Topic 1.3.2 Business revenues,costs and profit7
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Topic 1.3.3 Cash and cash flow7
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Topic 1.3.4 Sources of business finance14
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Topic 1.4.1 The options for start up and small businesses12
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Topic 1.4.2 Business location3
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Topic 1.4.3 The marketing mix8
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1.4.4 Business plans3
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Topic 1.5.1 Business stakeholders10
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Topic 1.5.2 Technology and business3
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Topic 1.5.3 Legislation and Business6
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Topic 1.5.4 The economy and Business6
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Topic 1.5.5 External influences3
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Topic 2.1.1 Business growth10
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Topic 2.1.2 Changes in Business aims and objectives4
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Topic 2.1.3 Business and globalisation4
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Topic 2.1.4 Ethics,the environment and business3
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Topic 2.2.1 Product4
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Topic 2.2.2 Price2
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Topic 2.2.3 Promotion3
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Topic 2.2.4 Place1
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Topic 2.2.5 Market segmentation1
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Topic 2.3.1 Business operations11
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Topic 2.3.2 Working with suppliers10
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Topic 2.3.3 Managing quality11
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2.3.4 The Sales Process6
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deck_16156147 (1)12
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Topic 2.4.1 Business calculations5
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Topic 2.4.2 Understanding business performance0
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Topic 2.5.1 Organisational structures16
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2.5.2 Effective training and recruitment3
