Topic B- Define team ground rules

Question 1

Team Enablers

Answer 1

• Collectively define ground rules
• Communicate ground rules with team members
• Establish an environment that fosters adherence to round rules
• Manage and rectify ground rule violations

Question 2

Team Deliverables

Answer 2

Team Charter & Team Norms

Question 3

Team Tools

Answer 3

• Negotiation Skills
• Conflict managements
• Brainstorming
• Ethics

Question 4

Team Charter

Answer 4

a document that enables the team to establish its values, agreements and practices as it performs its work together.

-a team charter can and should be updated as needed on a periodic basis.

Question 5

Identify what a team charter should include

Answer 5

• team’s shared values
• guidelines for team communications & tools
• how the team makes decisions
• how the team resolves conflicts when disagreements arise
• how and when the team meets
• other team agreements (shared hours, improvement activities)

Question 6

Ground rules

Answer 6

setting clear expectations regarding the code of conduct for team members & performance expectations

-include all actions that are considered acceptable and unacceptable in the project management context. Helps decrease confusion & improve team performance.