TQM Flashcards

(29 cards)

1
Q

What is ABC Analysis designed to do?

A

Classify inventory items based on their value and usage

Helps companies prioritize management efforts.

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2
Q

What is the purpose of Safety Stock?

A

Add a reserve of inventory for unforeseen spikes in demand or supply interruptions

Ensures availability during unexpected situations.

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3
Q

What does inventory turnover indicate?

A

The efficiency of inventory usage and replenishment

A higher turnover rate suggests effective inventory management.

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4
Q

What is the Reorder point?

A

A specific inventory level that triggers a reorder to replenish stock

Critical for maintaining adequate inventory levels.

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5
Q

What are carrying costs?

A

Expenses related to storing inventory

Can be substantial, particularly for large or perishable items.

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6
Q

What are supply chain disruptions?

A

Delays, quality concerns, or supplier bankruptcies that hinder inventory flow

Can significantly impact overall supply chain efficiency.

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7
Q

What are the consequences of stockouts?

A

Missed sales opportunities and customer dissatisfaction

Can harm a company’s reputation and revenue.

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8
Q

What does demand uncertainty refer to?

A

The difficulty of predicting customer needs for new or seasonal products

Affects inventory planning and management.

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9
Q

What are rapid technological changes?

A

Products that quickly become outdated, especially in fast-paced industries

Examples include electronics or fashion.

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10
Q

Who are manufacturers?

A

Businesses that convert raw materials or components into finished products

Play a crucial role in the supply chain.

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11
Q

What is the role of retailers?

A

Businesses that sell products directly to consumers

They serve as the final link in the supply chain.

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12
Q

What do suppliers do?

A

Furnish raw materials, components, or services to other groups

Essential for the production process.

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13
Q

What is the function of distributors?

A

Transporting and storing products to ensure they reach retailers or customers

Vital for maintaining supply chain efficiency.

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14
Q

What does quantitative forecasting analyze?

A

Historical and statistical data

Helps in making data-driven predictions.

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15
Q

What is regression analysis used for?

A

To predict a dependent variable based on independent variables

A common statistical method in forecasting.

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16
Q

What does qualitative forecasting rely on?

A

Expert opinion and surveys

Useful when historical data is limited.

17
Q

What is the Delphi method?

A

A technique to gather insights from a panel of industry experts

Helps in making informed predictions.

18
Q

What is a challenge of forecasting known as data noise?

A

Occurs when a model incorrectly assumes a short-term spike is part of a long-term trend

Can lead to inaccurate forecasts.

19
Q

What does overfitting refer to in forecasting?

A

When a complex model performs well on past data but fails to predict future trends

A common pitfall in model development.

20
Q

What is demand planning?

A

Accurately forecasting future product or service demand

Ensures supply aligns with market needs.

21
Q

What is the goal of supplier relationship management?

A

Working closely with suppliers for timely delivery of high-quality components

Aims to maintain competitive costs.

22
Q

What is demand shaping?

A

Proactive actions like launching a limited-time flavor or introducing a loyalty program

Helps influence consumer preferences.

23
Q

What is a key objective of project management?

A

Satisfying stakeholders

Missed satisfaction can undermine project success.

24
Q

What does increased efficiency in project management achieve?

A

Streamlining processes and optimizing resource allocation

Leads to improved productivity.

25
What is a **project charter**?
A document outlining a project’s scope, target audience, and expected results ## Footnote Essential for project initiation.
26
What does a **Work Breakdown Structure** do?
Organizes a project into a hierarchical structure of smaller tasks ## Footnote Facilitates project management and tracking.
27
What is the definition of **process review and improvement**?
A structured methodology aimed at analyzing and optimizing business processes ## Footnote Boosts efficiency, effectiveness, and quality.
28
What is a common **obstacle** in process improvement?
Poor communication ## Footnote Can lead to misalignment and inefficiencies.
29
What is **risk assessment**?
The analysis of potential threats ## Footnote Important for informed decision-making in project management.