Training

Question 1

What is training?

Answer 1

Providing employees with new skills and knowledge.

Question 2

What are the 4 reasons for training?

Answer 2

• induction training - new to the job
• upgrading skills
• retraining - not doing the job right
• multi-skilling - more than one role

Question 3

What are hard skills?

Answer 3

computer work

Question 4

What are soft skills?

Answer 4

general skills

Question 5

What can the wrong training result in?

Answer 5

• wasted money

- trainees frustration

Question 6

What is the purpose of induction training?

Answer 6

The purpose of induction training is to introduce a new employees to the company, the way it works and ho they expect their work to be carried out.

Question 7

What is on-the-job training?

Answer 7

Being trained by watching an experienced worker.

Question 8

What is off-the-job training?

Answer 8

Being trained away from where you work.

Question 9

What are the advantages to the employee of on-the-job training?

Answer 9

• don’t travel for training
• familiar with workforce and staff
• not responsible for the mistakes made
• learning relevant and practical skills

Question 10

What are the disadvantages to the employee of on-the-job training?

Answer 10

• don’t gain any external qualifications
• skills learnt may only be relevant to the company
• training tends to be short
• the trainer may not know how to train properly

Question 11

What are the advantages to the employer of on-the-job training?

Answer 11

• know who their employees are
• it is trained in ways that they want
• employees are more productive
• not as expensive
• less likely to move companies as the skills are hard to transfer

Question 12

What are the disadvantages to the employer of on-the-job training?

Answer 12

• trainer won’t be as productive whilst training

- mistakes made by the trainee can be expensive and damaging

Question 13

What are the advantages to the employee of off-the-job training?

Answer 13

• gain external qualifications
• it enhances employee’s chances of promotion due to skills learnt
• opportunity to spend time out of normal working hours
• gain new acquaintances and friends
• company pays for the training

Question 14

What are the disadvantages to the employee of off-the-job training?

Answer 14

• may involve travelling
• courses can be outside of normal hours
• skills may not be transferable to the company

Question 15

What are the advantages to the employer of off-the-job training?

Answer 15

• employees can useful skills
  mistakes don’t impinge on the company
• it is more cost effective if it is held in the evening for example

Question 16

What are the disadvantages to the employer of off-the-job training?

Answer 16

• it is very expensive
• employees aren’t working when they’re learning
• employees gain additional skills which may mean they might leave
• it is hard to check on the employees when they are training