Training

Question 1

Training

Answer 1

The prices of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively

Question 2

4 benefits of training

Answer 2

• improve productivity
• improve efficiency
• reduce customer dissatisfaction
• improve employee motivation

Question 3

Induction training..

Answer 3

• Should focus on the things that will reduce employe anxiety
• Should not overwhelm employees

Question 4

On the job training

Answer 4

Employees receive training whilst remaining in the workplace

Question 5

Off the job training

Answer 5

Employees are taken away from their place of work to be trained

Question 6

4 advantages of on the job training

Answer 6

• cost effective
• employees are actually productive
• opportunity to learn whilst doing
• training alongside real colleagues

Question 7

4 disadvantages of on the job training

Answer 7

• quality depends on ability of trainer & time available
• bad habits amy get passed on
• leaning environment may not be conductive
• potential disruption to production

Question 8

3 advantages of off the job training

Answer 8

• wider range of skills / qualifications can be obtained
• can learn from outside specialist or experts
• employees can be more confident when starting the job

Question 9

4 disadvantages of off the job training

Answer 9

• more expensive
• lost working time & potential output from employee
• new employees may still need some induction training
• employees now have new skills / qualifications & may leave for better jobs

Question 10

6 other training methods

Answer 10

• apprenticeships
• distance & e-learning
• courses
• academic training
• vocational training
• learning by watching & doing

Question 11

2 benefits of training

Answer 11

• improves motivation

- improves performance

Question 12

2 drawbacks of training

Answer 12

• time consuming

- costly for the business