What are the four key element’s of a great drink?
Shot of espresso. (15-26 seconds acceptable)
Syrup measured properly.
Steamed milk with proper texture between 150-155F
Served with a genuine smile!
Three Core Values
- Customer Service
- Drink Quality
- Speed
HOT DUTCH COFFEE/AMERICANO/TEA
ALWAYS DOUBLE CUP
Would you like cream or sugar with that?
Would you like ice? It’s very hot!
ALL HOT MOCHA DRINKS AND HOT CHOCOLATE
Would you like whip cream on that?
ITALIAN SODAS
Would you like cream or whip cream in your soda?
CAPPUCINOS
Do you like lots of froth? Dry or wet? Dry= all froth, Wet= half froth)
Would you like something sweet in your cappucino, like vanilla, or sugar?
CHAI LATTE
Would you like whip cream on that?
Would you like cinnamon/nutmeg sprinkles on that?
SMOOTHIES
Whip on your smoothie?
Shot Rules
22 seconds long (15-26 acceptable).
If shots are too short or too long adjust the tamp of your grind.
If this doesn’t correct problem, adjust grind.
FINER pours SLOWER
COURSER pours FASTER
Syrup Rules
Measure all syrups with scoop.
Drinks with chocolate milk only have one scoop.
White milk have scoop and a quarter. EXCEPT iced kickers, iced annihilators, and 911s they have two.
SF/NF/Soy/Coconut milk have 2.25
Dutch Freeze 1 scoop
Syrup quantities don’t change with size
Steaming Rules
- only amount of milk needed.
- all hot mochas, breves, and lattes have .25 inch of good tight froth on top.
- place under steam wand, turn steamer on, allow tip of wand to go into milk about 1 inch.
- avoid loud jet sound
- continue steaming until temp reaches 150-155F
- extra hot, no hotter than 170F
- Not so hot and kids steamers to 100F
SUGAR FREE SYRUPS AND SUGAR FREE SAUCES RULES
- only one scoop syrup on mochas, latters, breves,
- two scoops sugar free sauce on mochas, latters, and breves.
- SF Double Chocoalte Mocha, hot/iced versions are with 2.25 scoops of flavor. Blended version is 4 scoops.
DUTCH FREEZE RECIPE
- Thirty double shots of espresso
- Two 12oz cups of sugar
- Mix espresso and sugar well
- Two gallons homogenized milk when ready to load into machine
DUTCH FREEZE RULES
- If out of homogenized, use two Kick Me and two nonfat.
- If not enough mix it will be foamy and UNSERVABLE
- CHECK MIX FREQUENTLY
Kicker Freeze or Caramlizer Freeze
One level scoop of syrup
A splash of the correct type of milk.
Wet roots of tulips
Kicker Freeze= 1 scoop syrup and splash of kick me
Caramilzer Freeze- 1 scoop syrup and splash of chocolate milk
NEVER SERVE FOAMY DF
