On Letitia’s first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Letitia learned about the employee benefits packages, personnel policies, and the structure of the company. Which one of the following did Letitia most likely participate?
a. recruitment
b. selection
c. employee orientation
d. employee development
c. employee orientation
Which one of the following is most likely NOT one of the goals of a firm’s employee orientation program?
a. making new employees feel like part of a team
b. helping new employees become socialized into the firm
c. assisting new employees in selecting the best labor union
d. teaching new employees about the firm’s history and strategies
c. assisting new employees in selecting the best labor union
Employee orientation programs range from brief, informal introductions to lengthy, formal courses.
True or False
False
Hiring highly skilled employees with great potential eliminated the need to provide orientation and training.
True or False
False
The methods used to give new or present employees the skills they need to perform their jobs are called ______
a. orientation
b. training
c. development
d. management
b. training
_____ identifies the training employees will need to fill future jobs
a. competency modeling
b. performance analysis
c. strategic training needs analysis
d. screening
c. strategic training needs analysis
What is the first step in the ADDIE training process?
a. assessing the program’s successes
b. appraising the program’s budget
c. analyzing the training need
d. acquiring training materials
c. analyzing the training need
Amy, an accounting supervisor, has been asked to provide training for her subordinates about new tax laws. In order to motivate the individuals who, attend her training session, Amy most likely do all of the following EXCEPT ________
a. use as many visual aids as possible during the session
b. provide an overview of the materials to be covered
c. use new terminology and technical concepts
d. give information in logical, meaningful section
c. use new terminology and technical concepts
Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT ________
a. analyzing job descriptions
b. reviewing performance standards
c. questioning current job holders
d. conducting a work sampling
d. conducting a work sampling
Training sessions should be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day.
True or False
True
Which one of the following would most likely occur during the fourth step of the ADDIE training process?
a. Holding on-the-job-training sessions
b. selecting employees for training
c. preparing online training materials
d. asking participants for feedback
a. holding on-the-job training sessions
Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the ______ form of training
a. job rotation
b. understudy
c. job expansion
d. informal learning
a. job rotation
A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called _______
a. job instruction training
b. programmed learning
c. apprenticeship training
d. coaching technique
c. apprenticeship training
Ian is currently being trained on the job and is at the first step in the OJT process, which involves______
a. showing the trainee how to do the task
b. verbalizing the steps of the task
c. checking to make sure the task was learned by the trainee
d. familiarizing the trainee with equipment, tools, and trade terms
d. familiarizing the trainee with equipment, tools, and trade terms
provides new employees with basic background information they need to do their jobs
employee orientation
onboarding ideally begins ____ the person’s first day
before
perform the first part of the orientation by explaining basic matters
HR specialists
- explain the department’s organization
- introduction to colleagues
- familiarization with the workplace
supervisors
giving new or current employees the skills that they need to perform their jobs
training
training happens directly after _______
onboarding
composed of:
- problem diagnosis
- problem design
- problem delivery
- problem evaluation
instructional system
gives important impetus to the establishment of objectives and evaluation criteria
systems approach
ADDIE in ADDIE five-step training process means
- Analyze the training need
- Design the overall training program
- Develop the course
- Implement training
- Evaluate the course’s effectiveness
4 types of training analysis
- strategic training needs analysis
- task analysis
- performance analysis
- competencies-oriented training
