Which 737 model is the biggest
Both 737-max and 737-800= 189 seating config
What’s the largest aircraft in the fleet
787-900 dreamliner
What are the TUI brands
-Hotels and Resorts
- cruises
- TUI Musement: a leading tours and activities business
- tour operators
- Airlines
TUI signature hotels breakdown
TUI cruises breakdown
TUI CRUISES
- 50:50 joint venture based in Hamburg between TUI AG and Royal Carribean Cruises
Hapag-Lloyd Cruises
- leading provider of luxury and expedition cruises in the german speaking markets
Marella Cruises
- several formats in the UK; from family holidays via city breaks to luxury cruising
what is TUI Musement
-global tours and activities business
- combining a highly curated product portfolio, scalable digital platforms and in-destination service by local teams
-to source, develop, distribute and deliver products in
3 categories; EXPERIENCES (excursions, activities and attraction tickets), TRANSFERS (between airports, hotels and ports) and TOURS (multiday itineraries encompassing flights, hotels, experiences and transfers)
how many and what customer groups does TUI musement serve
How many and what regions are TUIs Tour Operator business operations grouped into
-3
- NORTHERN REGION: UK and Ireland, Nordics (Sweden, Norway, Finland, Denmark) and Canada
- CENTRAL REGION: Germany, Austria, Switzerland and Poland
- WESTERN REGION: Belgium, Netherlands, France
operators: TUI Deutchland, Airtours, Wolters Reisen, First Choice
how many airlines are in the TUI group (how many aircraft, destinations)
5 airlines:
- TUI Airways
- TUI Fly
- TUI fly belgium
- TUI fly Netherlands
- TUI fly Nordic
Who is the TUI CEO
Who is the TUI Managing Director
What do you know about TUI (brief overview: stats, history, goal)
OVERVIEW: World leading tourism group
STATS
broad portfolio consisting of:
- 1200 travel agencies
- 5 airlines
- 150 aircraft with over 67 operating from 16 bases across UK and Ireland
- over 400 hotels
- 17 cruise liners- integrated business model (biggest earner)
*IT COVERS THE WHOLE TOURISM CHAIN UNDER 1 NAME
HISTORY
- TUI AG and TUI travel have market leading tourism, hotel and cruise brands with over 40 years in the industry
- 2007: TUI AG and First Choice merged
- TUI Group is the natural progression where two TUIs become one
GOAL
- business vision: “EXCELLENCE IN LEISURE EXPERIENCES”
- brand purpose: “TUI CREATES THE MOMENTS THAT MAKES LIFE RICHER”
- values: TRUSTED, UNIQUE, INSPIRING
- behaviours: “WE MAKE IT HAPPEN, WE MAKE IT PERSONAL, WE MAKE IT MEANINGFUL”
- customer promise: “LIVE HAPPY”
What is the TUI baggage allowance
What are the different TUI holiday types
What makes TUI unique
TUI Group overview
TUI airways UK overview
TUI airways fleet breakdown (aircraft, engine, config)
-67 aircraft
32 x 737-800: CFM56-7 engine; 189 pax seats; max range 5460km and top speed Mach0.79
21 x 737 MAX-8: CFM International LEAP-1B; 189 PAX seats
8 x 787-800: General Electric GEnx-1B; 41 premium economy 241 economy
6 x 787-900: General Electric GEnx-1B engine; 63 premium economy, 282 economy
TUIs business vision
(north star that guides the business)
TUIs brand purpose
(the role we play in the lives of customers, colleagues and the world)
TUI values
( what we believe in and the culture we establish)
TUI behaviours
(the constant principles that make us different)
TUI customer promise
(outward articulation of being a TUI customer)
TUI sustainability agenda