U3 plicies and procedure

Question 1

define policies

Answer 1

statements of how organisation intends to run its services

incorporate legislation

Question 2

examples of policies

Answer 2

• fire safety
• asbestos
• electrical safety
• safeguarding
• reporting of accidents
• lone working

Question 3

define procedures

Answer 3

followed by employees and service users to put policies into action

Question 4

examples of procedures

Answer 4

wash hands

wear protective clothing