U3O2 Training

Question 1

Define training

Answer 1

Training is the process of increasing knowledge, skills and capacity of an employee to help them perform more effectively and efficiently in their role. Can include development which is focussed on preparing employees for long-term opportunities

Question 2

Define off the job training

Answer 2

the employee is removed from the usual work environment to complete training (e.g. a seminar/workshop)

Question 3

Define on the job training

Answer 3

the employee is remains in the usual work environment and complete their job while training occurs (e.g. observation and feedback OR mentoring)

Question 4

When is off the job training suitable?

Answer 4

Training is delivered by someone outside the business
Training is being delivered to a large group of people
Training is information based
Training is ‘high risk’ for learning to occur ‘in the wild’ (e.g. related to OH&S)

Question 5

How is off the job training conducted?

Answer 5

Lectures and conferences
Simulation/role plays
Additional certificate, diplomas, degrees

Question 6

Advantages of off the job training

Answer 6

Training delivered by professionals
External experts provide new perspectives
Removing employees from usual workplace reduces distractions and allows them to focus
Increases employability (e.g. if it is a qualification)

Question 7

Disadvantages of off the job training

Answer 7

Employee is away from workplace – lowers productivity while training is occurring
Training is not contextualised to the business – can be difficult to translate back
Travel time
Increased costs

Question 8

When is on the job training suitable?

Answer 8

Training is focussed on something that is particular/unique to the organisation
Training is directly focussed on completing a specific task
Small numbers for development purposes
Training is application based
Training requires a small adjustment to employee procedures

Question 9

How is on the job training conducted?

Answer 9

coaching, tutoring/mentoring by a supervisor or colleague
Job shadowing a more experienced employee (follow to observe how they do their role)
apprenticeships
participation in particular work activities and assignments
job rotation within the organisation

Question 10

What are the advantages of on the job training?

Answer 10

Employees can perform role while training = minimises loss of productivity
Increased r/ship w/ mgmt. if they are training
More tailored to organisational needs
Often quicker + no time lost due to travel
Lower cost

Question 11

What are the disadvantages of on the job training

Answer 11

Business can lack experienced staff to conduct training OR experienced staff may not have skills to effectively train
Employees who are not being trained can be disrupted
Employees can be distracted while being trained
Employees can learn bad habits from staff who are training them
Can distract senior management from focus on other work responsibilities