Unit 1

Question 1

What is Interpersonal Communication

Answer 1

Communicating with yourself through your thoughts

Question 2

Audience Analysis

Answer 2

learning about the diverse characteristics of the people who make up the audience

Question 3

Speech-planning process

Answer 3

System you use to prepare a speech

Question 4

impersonal communication

Answer 4

communication between people about general information, such as saying “hi” to someone in the hallway

Question 5

Speech-making process

Answer 5

Process of giving a speech to the audience

Question 6

6. Speaking expressively:

Answer 6

Using various vocal techniques so you sound a bit more dramatic than you would in casual conversation

Question 7

7. Rhetorical devices:

Answer 7

Language techniques that create and hold audience attention and help audience members remember what you said in your speech

Question 8

Empower

Answer 8

To make more confident and assertive

Question 9

9. Interpersonal Communication:

Answer 9

Communication between two people who have a relationship with each other

Question 10

Plagiarism

Answer 10

Stealing and passing off the ideas, words, or created works of someone else as your own

Question 11

Ethics

Answer 11

A set of moral principles that a society, group or individual holds that distinguish right from wrong and good behavior from bad behavior

Question 12

12. Nonverbal Communication:

Answer 12

The way you stand when giving a speech and the way you use your eyes, face and hands

Question 13

13. Public Speaking:

Answer 13

A formal presentation made by a speaker to an audience

Question 14

Listening

Answer 14

Receiving spoken communication from another person and making an effort to hear and understand what the person is saying

Question 15

15. Attention span

Answer 15

Length of time you can concentrate and listen effectively

Question 16

Monotone

Answer 16

An unchanging tone without rise or fall in the speaker’s voice

Question 17

17. Critical listening

Answer 17

Evaluate what the speaker is saying and decide on the value of the message

Question 18

Understanding

Answer 18

The ability to assign accurate meaning to what was said

Question 19

19. Remembering

Answer 19

Being able to recall and retain the information you heard

Question 20

20. Active listening

Answer 20

Includes identifying how ideas are organized, asking questions, silently paraphrasing, watching nonverbal clues and taking notes

Question 21

Paraphrase

Answer 21

Restating the speakers meaning in your own words

Question 22

Research

Answer 22

Investigating a subject to learn the facts about it

Question 23

Credentials

Answer 23

Your experience or education that qualify you to speak with authority on a specific subject

Question 24

24. Primary source

Answer 24

First-hand accounts that you conduct or those written by people who were part of the original event or research

Question 25

25. Follow-up question

Answer 25

A question you ask during an interview that results from the answers to your primary questions

Question 26

26. Open question

Answer 26

Broad based questions that ask the interviewee to provide perspective, ideas, information, values, goals or opinions

Question 27

27. Closed question

Answer 27

Narrowly focused questions that require only brief answers such as yes or no

Question 28

28. Neutral question

Answer 28

Questions asked in a way that does not direct a person’s answer

Question 29

29. Leading question

Answer 29

Questions asked in a way that suggest you have a preferred answer

Question 30

30. Critical analysis

Answer 30

The process of evaluating what you have heard to determine a speech’s completeness

Question 31

31. Credibility

Answer 31

A speaker’s ability to inspire trust and belief

Question 32

Critique

Answer 32

A formal assessment of a speech that requires you to analyze and evaluate a speech’s effectiveness according to how well the speaker meets specific key criteria

Question 33

33. Constructive critique

Answer 33

An analysis of a speech that evaluates how well a speaker meets a specific speaking goal while following the rules for good speaking and recommends how the speech might be improved

Question 34

34. Speech Plan

Answer 34

A strategy for achieving your speech goals.

Question 35

35. Speech Goal

Answer 35

A statement of what you want your audience to know, believe or do.

Question 36

36. Audience adaptation

Answer 36

Process of writing your speech to meet the needs and interests of the listeners

Question 37

Demographics

Answer 37

Characteristics of a group of people

Question 38

Outline

Answer 38

A plan of main points and supporting detail that you want to cover in your speech

Question 39

39. Chronological order

Answer 39

A method of arranging things in relation to when they happen in time

Question 40

40. Topical order

Answer 40

A method of arranging information by subjects, facts or points

Question 41

41. Visual aid

Answer 41

An object, picture, photo, chart or other image that the audience can see

Question 42

42. Eye contact

Answer 42

A form of nonverbal communication that occurs when two people look at one another for a few seconds

Question 43

43. Animated delivery

Answer 43

A lively, energetic, enthusiastic and dynamic delivery

Question 44

44. Speak clearly

Answer 44

Speaking so the audience can make out what you are saying.

Question 45

Pitch

Answer 45

How high or low the sound of your voice is

Question 46

46. Quality of voice

Answer 46

The tone that distinguishes your voice from everyone else’s

Question 47

Accent

Answer 47

The speech habits of people from a specific country, region of a country or even a state or city.

Question 48

Articulation

Answer 48

The way you use your mouth and lips to form words

Question 49

49. Vocal expressiveness

Answer 49

The variety you create in your voice through changing pitch, volume and rate; the expressing of certain words ; and using pauses

Question 50

Stress

Answer 50

To emphasize certain words by speaking them more loudly than they rest of the sentence

Question 51

Pause

Answer 51

A moment of silence that enhances the meaning of an idea

Question 52

52. Gestures

Answer 52

How you move your hands, arms and fingers

Question 53

Movement

Answer 53

Changing the position of your entire body