financial conduct authority (FCA)
regulates financial services in UK - protecting customer, keeping the industry stable and keeping healthy competition between financial service providers
financial services compensation scheme (FSCS)
can step in to say compensation if company cannot to pay claims against it
office of fair trading (OFT)
non - ministerial department - acts as the regulator - responsible for enforcing consumer competition and protection - fair deals
legislation : consumer credit
law covering most types of lending in the UK - sets out rules for how businesses can lend, how they collect money and consumer rights when borrowing