Community A company’s area of business influence; includes all places or groups affected by a company’s operations.
Mutual interdependence between business and community Businesses and communities rely on each other; both have expectations and provide benefits to the other.
Site community The geographical area where a company’s operations
offices
Fence-line community The immediate neighbors living near a company’s facilities.
Virtual community People who buy from
follow
Community of interest Groups that share common interests or goals with a company.
Employee community People who work for or near the company.
What communities want from business Jobs
taxes
What businesses want from communities Quality schools
infrastructure
Civic engagement Active involvement of businesses and individuals in improving communities.
Three reasons businesses get involved in the community 1. To show corporate citizenship. 2. To gain local support or a “license to operate.” 3. To build social capital.
Social capital The trust
goodwill
Community relations Organized involvement of a company with the community.
Main responsibilities of community relations departments Employee volunteer programs
sustainability reporting
Community relations manager duties Work with citizens and governments
create programs
Major community issues businesses support Economic development
housing
Economic development example AeroFarms turned an old steel mill into an indoor farm
creating local jobs.
Housing example Cisco Systems pledged $50 million to support affordable housing in Silicon Valley.
Supplier diversity example AT&T’s long-running program supporting minority-
women-
Disaster relief involvement Businesses provide aid after disasters
terrorism
Corporate philanthropy Voluntary giving of money
goods
Tax deduction for corporate giving U.S. companies can deduct up to 10% of pre-tax income for charitable contributions.
Corporate foundations Nonprofit organizations created by companies to manage their charitable programs.
Example of corporate foundation giving GM Philanthropy donated $265 million to STEM education
traffic safety