What is usability evaluation?
Collecting data to improve or assess usability.
What is heuristic evaluation?
Expert review using usability principles.
What is a severity matrix?
Tool ranking problems by frequency and impact.
What is cognitive walkthrough focused on?
How users learn and perform tasks.
Why must we test with real users?
Experts cannot predict all real-world behaviours.
When should evaluation happen?
Early and iteratively.