User Case Analysis

Question 1

What is the first step of user case analysis

Answer 1

Identify characteristics of target population (can change based on type of user)

Question 2

What are the four main techniques for user analysis
Which is the best

Answer 2

Questionnaire, focus groups, interviews, OBSERVATION

Question 3

What are a couple of obstacles for user case analysis

Answer 3

Devs are isolated from users, tech support and marketing shield users from developers.

Question 4

What is the basic point of task analysis

Answer 4

Start work on a goal and decompose that goal into different smaller ones.