1
Q
supply chain
A
- gets products from suppliers to consumers
- movement of products, information and funds
2
Q
direction of supply chain
A
- forward logistics = supplier to consumer
- reverse logistics = consumer to supplier
3
Q
POS
A
direction of information goes from consumer to producer
4
Q
movement of money
A
dominant direction of funds is consumer to producer (consumer pays for product bought)
5
Q
can stages be skipped in the supply chain?
A
yes
eg: products can be moved straight from supplier to consumer (farmers market)
6
Q
on the flow of products (tiers)
A
- whatever goes before the focal firm is “upstream”
- whatever goes after the focal firm is “downstream”
- the closer you are to the focal firm, the lower the tier, the father you are from the focal firm, the higher the tier
7
Q
coordination
A
- coordinate movement of goods and funds through the supply chain
- involves the movement of funds through supply chain
8
Q
information sharing
A
requires sharing relevant information among members of the supply chain
eg POS data, planned promotional campaigns, inventory levels, etc
9
Q
collaboration
A
jointly planning, and operating a business as one entity
10
Q
customer focus
A
- final customer is the driving force of the supply chain
- products are pulled through the supply chain
11
Q
service supply chain
A
- higher interaction among supplier and consumer
- interact with supplier while service is being performed
- shorter supply chain
- does not have inventory as buffer (cannot store inventory)
- more like hubs
12
Q
supply chain vs logistics
A
- logistics is movement of products
- supply chain is more comprehensive (design and management of flows of products, information, and funds)
