Week 11: Emotion intelligence

Question 1

What is emotional intelligence?

Answer 1

Someone who has the ability to recognize and regulate one emotions, the capacity to understand and perceive emotions in others and the ability to apply emotions to critical thought

• ability to feel and identify emotions both self and others
• Using these emotions to assist reasoning
• Capability to understand feelings
• managing one’s emotions
• controlling emotional situations

Question 2

What are the 3 leading frameworks to Emotional intelligence?

Answer 2

1. Mayer & Salovey- EQ is an ability that can be taught

The ability to monitor the emotions of one’s self and others, to discriminate between
them, and the ability to apply this knowledge to their actions. Defines this construct as the ability to perceive,
understand, manage and use emotions to facilitate thinking:

2.Goleman: EQ is an ability , but it also has component of personality as an inherent trait

Made of five components: self-awareness, self regulation, motivation, empathy, and social skills. Views EQ as an assortment of emotional and social competencies that contribute to managerial performance and leadership

3. Bar-on: EQ is an ability but is also has a component of personality as an inherent trait

A set of non-cognitive capabilities, competencies, and skills that give the person the ability to cope with personal and professional demands in the presence of stress and other pressures. Describes EQ as an array of interrelated emotional and social competencies, skills and behaviors that
impact intelligent behaviour.

Question 3

Give 5 examples o BAR-on model

Answer 3

1. Self-regard- Ability to express our feelings on an emotional level
2. Emotional self-awareness: Ability to express our beliefs and opinion on a cognitive level
3. Emotional self-expression : Ability to stand up for our rights and what we believe in - for people not to take advantage in us
4. Independence: Ability to be self reliant - free from dependence on others, self directed in our thinking
5. Flexibility - ability to adapt and adjust to our feelings and behaviours to new situations and conditions

Question 4

How can you apply emotional intelligence to nursing practice?

Answer 4

1. By correctly identifying emotions in self and others
   
   • a matter of patient safety
   • Gathering a whole picture
   • Relating to patients and family
   • Interpersonal relationships and working as a team
2. Using emotions to reason
3. Understanding emotions - grieving process, end of life
   issues, chronic illness and caregiver strain
4. Managing emotions
   
   • compassion and empathy
   • teamwork and leadership
   • Managing stress
   • reducing burnout
5. Enhancing EQ
   
   • mentorship
   • clinical experience
   • self-reflection

Question 5

Using dogs as an example, do they have an emotional intelligence, if so, are do they have equal intelligence?

Answer 5

Dogs are different, breeding, genetics and background, early experiences, environment enrichment and ongoing experiences contribute
positive experience = high EQ

Question 6

What are the 4 skills and aptitudes of emotion intelligence used by dogs?

Answer 6

1. Self awareness: express their emotions through body language or vocalising immediately after they are felt. however may not show if they’ve had a bad experience

dog expect others to understand the signals they are giving

if not understood, causes confusion or reactivity

Our reaction influences their response of emotions

2. Self management:

social behaviour is learnt as puppies with littermates
They learn to deal with frustration through competition for milk
We have to teach self-control through positive training and instant feedback

3. Social awareness:

If brought up properly in the right environment they can be skilled in social awareness by reading, interpret and act on cues

dogs with bad experience lack social skills and need to be taught to interact a health way

Learning and development of social awareness is an ongoing skill

4. Relationship management
   social skills learnt early = good relationships as they mature

conflict resolution - achieved by moving away or conciliation signals

Question 7

How do you increase a dogs EQ?

Answer 7

1. Increase social opportunities
2. Protect dogs from anxiety or fear
3. express positive emotions toward the dog
4. give immediate feedback
5. give them the best start to life
6. enriched environment