You notice the performance of a firefighter on your platoon is not up to standard. Describe any coaching methods you might employ to help get your colleague back on track to meet team goals and objectives?
- Ensure that you both understand why the coaching session is needed
- Pinpoint the exact topic or issue that is being coached
- Prepare a short list of key points
- Let them know how you plan to conduct the coaching session
- Conduct the coaching, using a traditional demonstration and practice training session, not exceeding 45 minutes
- Highlight the specific details of what could be done differently and how
- Maintain a friendly approach but seek commitment from the person being coached
- Develop an Action Plan together about what needs to occur next, identifying WHO will do WHAT and by WHEN.
- Arrange a follow up session for further coaching or to review what was covered in the session.
Explain the difference between need to know and nice to know information?
Need to know - information is essential for a specific task, decision, or responsibility.
Nice to know - information is helpful or interesting but not essential for immediate tasks or decisions.
List three (3) important points to consider before allocating a task to someone else?
- Do they have the required training
- Do they have the necessary experience
- They can access the right equipment /resources
List any three (3) of the six (6) important attributes of a Team Leader?
Safety Awareness
Interpersonal Skills
Communication Skills
What are the two (2) levels of trust needed for a team leader to be effective? Give an example of each.
- Technical trust
- Emotional trust
Why is it important for firefighters to have a basic knowledge of legislation?
So that firefighters work within the allowances the Act(s) provide during routine activities such as emergency incidents and building inspections.
What is an AKO? Give an example from your Stations business Plan.
Achievable Key Outcomes (AKOs), has been used to translate DFES corporate objectives into the typical firefighter work routine.
*** Each platoon has a selected area for hydrants every year to complete whole region
Explain the term Chain of Command.
Refers to the hierarchy for reporting information and delivering commands and instructions throughout an organization, from the top to the bottom and vice-versa.
What are four (4) signs or symptoms of post-traumatic stress?
- Quiet, withdrawn, or depressed
- Abusive or aggressive behaviour
- Irritable or quick tempered
- Nervous and/or fidgety
Explain the term empower.
Give authority to; authorise; give strength and confidence to
Explain the term delegation.
Delegation is the process of assigning responsibility and authority to someone else to complete a specific task or project. It is a demonstration of trust in other people that they have the competency to help with the workload
Feedback may be provided informally, at any time, or as part of a formalised process. List 3 general guidelines that should be applied if it is to be effective:
- If possible, wait until feedback has been requested as it is more meaningful when asked for
- Make feedback timely and relevant. Timing is everything when providing feedback, so try to make it as close to the event as possible
- Describe actions or behaviours accurately, so that the individual can do something about it
- Ensure the feedback is fair and genuine - people can detect insincerity
Name three (3) pieces of legislation you should be aware of as a firefighter
- Fire and Emergency Services Authority of WA Act 1998
- Fire Brigades Act 1942
- Bush Fires Act 1954
The DFES 2024 Strategic Plan is comprised of Vision, Purpose, Strategy and Values. Describe what two (2) of these are:
- Vision – all western Australians working together for a safer state
- Purpose – to achieve a safer Western Australia by enabling and protecting the community before, during and after emergencies
What is the procedure to be followed should a firefighter fall behind in their Firefighter Development Program requirements?
FDP Participants will have a performance review with the Manager Essential Training and Regional District Officer
