workforce performance -hr

Question 1

3 ways of measuring the effectiveness of HRM policies and workforce performance

Answer 1

• Absenteeism rates
• Labour turnover
• Labour productivity

Question 2

what does a high level of absenteeism indicate

Answer 2

A high level of absenteeism may be an indicator of dissatisfaction and demotivation in the workplace. Whatever the reason, a business needs to address the issue as the impact of absenteeism is never positive.

Question 3

causes of absenteeism

Answer 3

• Bad working relationships
• stressed out
• boredom/ demotivation
• money/ poor pay
• illness
• pandemic

Question 4

problem of absenteeism on businesses

Answer 4

• increases costs
• bad reputation
• bad/ slow customer service
• demotivation
• loss of competitive advantages
• increase labour turnover
• increased workload
• missed phone calls

Question 5

formula absenteeism

Answer 5

total number of staff absenteeism over a year/total number of working days that should have been worked X100

Question 6

Advice to tackle high rates of absenteeism

Answer 6

• Understand causes of absenteeism
• set targets and monitor trends
• Having Clear sickness and absence policies
• provide rewards for good attendance
• consider the wider issues of employee motivation