Voluntary turnover
initiated by the employee
Involuntary turnover
The employee has no choice in their termination
Calculating turnover
separations during the time period (month) / total number of employees midmonth x 100
Direct turnover costs
the leaving costs, replacement costs, and transition costs
Indirect turnover costs
the loss of production and reduced performance
Retention plan
outlines the strategy the organisation will use to reduce turnover and address employee motivation