This class was created by Brainscape user Heather Clark. Visit their profile to learn more about the creator.
By:
Heather Clark
- decks
- flashcards
- learners
Decks in this class (31)
White Book- Chapters 14-16
If the customer doesnt understand...,
The correlation beteen product ig...,
The funeral home because it does ...
102
cards
Merchandising- Packet
Purchasing pricing display and sa...,
Caskets and burial containers obc...,
Provides value for the consumer a...
26
cards
Packet- Purchasing and Funeral Pricing
To obtain by paying money or its ...,
Will help to maintain a balanced ...,
Beware of bargains sales and conv...
35
cards
Packet- Funeral Merchandise Pricing
The difference between merchandis...,
The percentage derived by dividin...,
Wholesale cost retail price
22
cards
Packet- The Traditional Selection Room
Main level upper level elevator l...,
One large room is perferable to a...,
Same as the rest of the funeral h...
22
cards
Packet- Pre-selection Room Procedures and Post Selection Room Procedures
The process by which the consumer...,
In many ways it depends on the fu...,
Consumer receives the information...
35
cards
Funeral Service Merchandising- Chapters 1-3
A case or receptacle for dead hum...,
In much of the world outside of t...,
Generally the preferred style of ...
110
cards
Klicker- Chapter 11
Caskets outer burial containers u...,
Based on evaluation of sales hist...,
Any merchandising plan is only as...
79
cards
The Casket Interior
Predicted by the manner in which ...,
A casket in which the rim ogee cr...,
A casket in which the rim ogee cr...
25
cards
Interior Materials and Styles
This is highly visible and subjec...,
Depending on the specific style t...,
Crepe velvet satin linen and line...
49
cards
Casket Exterior Finishes
Wood caskets receive a tremendous...,
Unfinished natural finish painted...,
Receives no finishing steps stain...
30
cards
Cap Openings, Shell Designs, and Closure Methods
Perfection full couch perfection ...,
Distinguished betwen the varietie...,
The ogee portions of the cap were...
42
cards
Wood Casket Fungus, Wood Classes- From Green Book
Earliest manufactured wood coffin...,
Nearly 1 000 years after wooden c...,
Wood casket developed from a shor...
77
cards
Casket Sizes
Interior length 78 width 23exteri...,
Length 75 width 22,
Length 84 width 29
16
cards
Outer Burial Containers
A general term referring to any c...,
To support the weight of the eart...,
While these do not require the us...
33
cards
Cremation Merchandise
This area is the newest and perha...,
More and more families are choosi...,
Regardless of the breadth and dep...
41
cards
Other Caskets and Containers
Air trays and combination cases o...,
An outer enclosure utilized for t...,
Air trays combination cases
24
cards
Sundry Funeral Merchandise
The miscellaneous items provided ...,
Canopic jars and tomb furnishings,
Candles palls and black drapes pr...
12
cards
Cemetery Merchandise and Property
A funeral home that includes as p...,
Memorial epitaph cenotaph,
A physical object that is designe...
54
cards
Funeral Service Management
The administration of a funeral s...,
The achievement of economical ord...,
Planning organizing activating an...
30
cards
Concepts of Management as They Relate to Funeral Service
Objectives,
Client caregiver relationship cav...,
Funeral service management deals ...
64
cards
The Three Philosophies of Funeral Service Management
Owner manager technician concept ...,
The most traditional and most com...,
Not all licensed employees qualif...
10
cards
Insurance
A contract whereby one party prom...,
Should use a reputable insurance ...,
Commercial enterprises profession...
10
cards
Inter Professional Relationships
Common interest areas between fun...,
Arrival time prior to the funeral...,
Keep files current requirements f...
20
cards
Intra Professional Relationships
Represents common interest areas ...,
Other practitioning funeral servi...,
Self imposed rules of conduct and...
13
cards
Establishing a Funeral Home
Cultural opportunities for your f...,
How much have they invested in te...,
Climate conditions flooding strea...
10
cards
Public Relations
Primary directed wtihin own commu...,
Personal relations professional r...,
Personal acquaintance previously ...
7
cards
Advertising
The art of informing the public o...,
Budget time element reputable agency,
To convince the consumer that you...
10
cards
Customer Service
Everyone involved in the organiza...,
Remember the emotional state of o...,
Find out what the problem is let ...
4
cards
Disaster Procedures
Role of funeral service personnel...,
Natural disasters human responsib...,
Registration of the death disposi...
5
cards
The Future of Funeral Service
Professional philosophy life span...,
Not just to conduct funerals but ...,
Life expentancy has doubled in th...
7
cards
More about
Management 2
- Class purpose General learning
Learn faster with Brainscape on your web, iPhone, or Android device. Study Heather Clark's Management 2 flashcards now!
How studying works.
Brainscape's adaptive web mobile flashcards system will drill you on your weaknesses, using a pattern guaranteed to help you learn more in less time.
Add your own flashcards.
Either request "Edit" access from the author, or make a copy of the class to edit as your own. And you can always create a totally new class of your own too!
What's Brainscape anyway?
Brainscape is a digital flashcards platform where you can find, create, share, and study any subject on the planet.
We use an adaptive study algorithm that is proven to help you learn faster and remember longer....
Looking for something else?
Enterprise Risk Management (IFoA ST9)
- 48 decks
- 1312 flashcards
- 145 learners
Decks:
Module 1 What Is Erm, Module 2 Why E Rm, Module 3 Introduction To Risk Taxonomy, And more!
Information Management
- 21 decks
- 960 flashcards
- 85 learners
Decks:
Pm Brt Statistical Methods, Pm Statistics Method Selection, Pm Information Management, And more!
