Learn Customer Service

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  • Elements of Business Skills
    Elements of Business Skills

    Elements of Business Skills

    By: hei chin low
    Importance of Good Customer Service, Understanding Business Activities, Understanding Service Industries - Retail Industry...
    5
    Decks
    175
    Flashcards
    49
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  • Tourism management
    Tourism management

    Tourism management

    By: Jenny Chau
    Basic Facts, Chapter 1: The metamorphosis of services, Chapter 2: Special features of services...
    13
    Decks
    139
    Flashcards
    14
    Learners
  • R01 Jan 2020
    R01 Jan 2020

    R01 Jan 2020

    By: Jennifer Barker
    The Uk Financial Services Industry, Serving the retail customer, Laws & legal concepts relevant to financial advice...
    13
    Decks
    514
    Flashcards
    40
    Learners
  • Business-to-Business Sales and Marketing Management
    Business-to-Business Sales and Marketing Management

    Business-to-Business Sales and Marketing Management

    By: Marcus Pilgaard
    Introduction and Foundation, Value and strategic perspectives on business markets, Segmentation...
    10
    Decks
    140
    Flashcards
    23
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  • Travel And Tourism
    Travel And Tourism

    Travel And Tourism

    By: Tharun Randaya
    Unit 1: The travel and tourism industry, Unit 2: Features of worldwide destinations, Unit 3: Customer care and working procedures...
    6
    Decks
    103
    Flashcards
    91
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  • NAB Professional Banking Fundamentals
    NAB Professional Banking Fundamentals

    NAB Professional Banking Fundamentals

    By: Adrian A
    CH1-The Business of Banking and the Economic Environment, CH2-Ethics and Professionalism in Banking, CH3-The Regulatory and Legal Environment...
    7
    Decks
    303
    Flashcards
    14
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  • Marketing
    Marketing

    Marketing

    By: Renee Martell
    Chapter 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers, Chapter 9: Products, Services, and Brands: Building Customer Value, Chapter 10: New-Product Development and Product Life-Cycle Strategies...
    9
    Decks
    185
    Flashcards
    25
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  • BMAR 211
    BMAR 211

    BMAR 211

    By: Gundo M
    Chapter 1: A Marketing Perspective on Service, Chapter 2: Technology And It's Use In Services Marketing, Chapter 3: The Management Of Service Quality...
    11
    Decks
    170
    Flashcards
    2
    Learners
  • Business Studies AQA GCSE Flashcards
    Business Studies AQA GCSE Flashcards

    Business Studies AQA GCSE Flashcards

    By: Dylan Paez
    1.1 The Purpose And Nature Of Business, 1.2 Business Ownership, 1.3 Setting Business Aims And Objectives...
    29
    Decks
    552
    Flashcards
    198
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  • series 7 take 2
    series 7 take 2

    series 7 take 2

    By: chris foster
    equity securities, debt securities, municipal securities...
    17
    Decks
    651
    Flashcards
    10
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  • Spanish
    Spanish

    Spanish

    By: Isaac Waterfall
    Spanish Oral Exam, Grade 9 Speaking Phrases, Grade 9 Writing Phrases...
    45
    Decks
    2,131
    Flashcards
    2
    Learners
  • SM
    SM

    SM

    By: Noa Aarts
    Chapter 1: Introduction to services, Chapter 2: Consumer behaviour in services, Chapter 3: Customer expectations...
    16
    Decks
    146
    Flashcards
    1
    Learner
  • Collocations
    Collocations

    Collocations

    By: Yurii Yurii
    Masterclass, The environment, Customer service...
    16
    Decks
    213
    Flashcards
    3
    Learners
  • SHHS - GCSE Business - J204 Paper 2
    SHHS - GCSE Business - J204 Paper 2

    SHHS - GCSE Business - J204 Paper 2

    By: Anna Parkin
    4.1 Production Processes, 4.2 Quality of Goods and Services, 4.3 The Sales Process and Customer Service...
    13
    Decks
    221
    Flashcards
    126
    Learners
  • EU Law B
    EU Law B

    EU Law B

    By: Sarah Hayward
    EU single market, Services, Services additional...
    7
    Decks
    446
    Flashcards
    5
    Learners
  • Quality customer care
    Quality customer care

    Quality customer care

    By: Jahi Estridge
    Principles of quality customer service, Knowing the customer, Attitude...
    4
    Decks
    34
    Flashcards
    1
    Learner
  • GCSE Spanish to English
    GCSE Spanish to English

    GCSE Spanish to English

    By: Joseph Lord
    A - Life in Town and Rural Life, A - Weather and Climate, A - Travel, Transport and Directions...
    22
    Decks
    1,576
    Flashcards
    65
    Learners
  • Marketing
    Marketing

    Marketing

    By: Weng Yixiang
    1. Marketing, 2. Company and Marketing Strategy, 3. The Marketing Environment...
    16
    Decks
    397
    Flashcards
    56
    Learners
  • Boostez votre score au TOEIC
    Boostez votre score au TOEIC

    Boostez votre score au TOEIC

    By: Yann Petitjean
    Fiche 1 - Accounting, Fiche 2 - Banking and finance, Fiche 3 - claims...
    23
    Decks
    1,490
    Flashcards
    44
    Learners
  • 666 IP
    666 IP

    666 IP

    By: Neil George
    IP Review Tools, PPE, Basic Math, Plumbing I.P Review #1 Part A, Plumbing IP Review #1 Part B...
    31
    Decks
    2,613
    Flashcards
    92
    Learners
  • N5 Business Management
    N5 Business Management

    N5 Business Management

    By: Chloe Leaper
    Needs, wants, goods, services etc, The cycle of business, Factors of production...
    46
    Decks
    515
    Flashcards
    7
    Learners
  • French Vocabulary
    French Vocabulary

    French Vocabulary

    By: Shauna McLaren
    Verbs, Visitor Information, Local Amenities...
    26
    Decks
    1,218
    Flashcards
    5
    Learners
  • IGCSE Business
    IGCSE Business

    IGCSE Business

    By: Alisa Kruger
    1.1 Nature of Business Activity, 1.2 Classification of Business, 1.3 Enterprise, Business Growth and Size...
    26
    Decks
    819
    Flashcards
    1,019
    Learners
  • Salesforce Admin study 06152019
    Salesforce Admin study 06152019

    Salesforce Admin study 06152019

    By: Tina Mccauley - OIT
    Orgainiation Setup, Sales and marketing applications, Activity management and collaboration...
    10
    Decks
    243
    Flashcards
    57
    Learners
  • General Management
    General Management

    General Management

    By: Peder Berggren
    Allmänt, Formulas, Part 1...
    24
    Decks
    741
    Flashcards
    11
    Learners
  • PRIN MKTG
    PRIN MKTG

    PRIN MKTG

    By: Chanawee Kasuwan
    Chapter 1: Marketing — Creating and Capturing Customer Value, Chapter 3: Analyzing the Marketing Environment, Chapter 4: Managing Marketing Information — to Gain Customer Insights...
    13
    Decks
    228
    Flashcards
    8
    Learners
  • Computing
    Computing

    Computing

    By: Nizar Tourabi
    1.1.1 Structure and function of processor (new), 1.1.2 Types of Processor (new), 1.1.3 Input Output Storage (new)...
    31
    Decks
    611
    Flashcards
    14
    Learners
  • prin of business
    prin of business

    prin of business

    By: SUMMERLYN LEBLANC
    customer service, Chapter 2 (test 1), chapter 3...
    4
    Decks
    71
    Flashcards
    1
    Learner
  • Business English - Lernwortschatz
    Business English - Lernwortschatz

    Business English - Lernwortschatz

    By: Daniel Münger
    1 - Location, Size & Structure, 1 - Methods & Procedures, 1 - Personnel...
    17
    Decks
    946
    Flashcards
    26
    Learners
  • Services, Technology & Marketing
    Services, Technology & Marketing

    Services, Technology & Marketing

    By: Alice Wachtmeister
    Marketing in the service economy, The service consumer, Development Service products and Brands...
    10
    Decks
    190
    Flashcards
    7
    Learners

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