01.03 - Internal Operations

Question 1

Vehicle accidents involving injuries or damage to civilian property shall…

Answer 1

be investigated by PD of the jurisdiction in which the accident occurred

Question 2

vehicle accident

Answer 2

when a vehicle comes in contact with a person or object resulting in death, person injury, or vehicle damage.

applies to owned/leased vehicles and personal vehicles operated by or for the FRD

Question 3

property damage caused by an FRD vehicle with no damage to the FRD vehicle

Answer 3

examples: lawn damage, safety gates, mailboxes, street signs, trees, etc.

SOP 01.09.11 - Liability Incident Reporting

Question 4

SOP 01.09.11

Answer 4

Liability Incident Reporting - property damage caused by FRD vehicle with no damage to the FRD vehicle

Question 5

Vehicle Accident Scene Procedures

Answer 5

1. Report immediately to DPSC
   — brief description of incident
   — request necessary resources (BC, SAFO, and PD of appropriate jurisdiction)
2. If responding to incident, unit involved in accident remains on scene for investigation. DPSC shall be notified with a request for another unit to fill the assignment.
3. Employees shall only discuss accident with PD, their supervisor, other FRD COC, FC Risk Mgmt, or reps from FC’s claims services company.
4. Driver, OIC, BC, or SAFO shall attempt to obtain the full name, address, insurance company, and policy number of the other driver, as well as the names/addresses of any witnesses.
5. The driver, OIC, BC or SAFO can provide those involved in the incident with the following:
   — incident number
   — email for RMD
   — Refer to Property Damage and Injury Claim Reporting

Question 6

Reporting Procedures

Answer 6

The following items have to be completed before going off duty:
— employee portion within the online safety incident reporting system
— any witness statements within the online safety incident reporting system
— unit officer shall arrange for a repair estimate (via an M5 ticket); duty apparatus contacted the next business day
— if damage occurred to portable equipment bc of the accident, follow SOP 01.07.01 property accountability and control

Question 7

post accident review

Answer 7

• conducted by the BC, SAFO, driver involved in the accident, supervisor, and any employee/volunteer directly involved in the accident
• intent: provide the employee with an overview of the completed accident packet, a discussion of actions that can prevent similar incidents from occurring, discuss training recommendations and/or progressive discipline if warranted.
• review completed within 2-5 respective shift days

Question 8

Vehicle Accident Classifications

Answer 8

No Operator

Non-collision accident

Non-preventable

Preventable

Question 9

No operator accident

Answer 9

vehicle parked with no driver inside the vehicle

Question 10

Non-collision accident

Answer 10

damage to any unit not defined as a vehicle accident is considered a non-collision accident (ex: snow chain damage, windshield damage from helmets, portable radios, rocks, etc.)

Question 11

Non-preventable accident

Answer 11

driver could not have reasonably prevented the crash from occurring

Question 12

preventable accident

Answer 12

driver had reasonable options available to them that could have prevented the accident.

Question 13

post-accident alcohol/drug screening procedures and considerations

Answer 13

any vehicle accident resulting in a human fatality or bodily injury requiring immediate transport will require the FRD driver to submit to alcohol and drug testing

Question 14

administrative investigation

Answer 14

non-criminal investigation conducted for the purpose of documenting the conduct, actions, or performance of an employee and to determine whether such conduct, actions, or performance is in compliance with department policy or orders.

Question 15

policy statement on internal investigations

Answer 15

employees are expected to give frank and honest replies to questions posed by supervisors, officers, and the professional standards office (PSO) that are directly related to the performance of their official duties and/or their fitness to hold public employment

Question 16

incidents to be investigated

Answer 16

alleged or suspected misconduct or violations of any laws, statutes, ordinances, or any county/FRD policy including, but not limited to FRD SOPs, Rules and Regs, and Chapter 16

Question 17

FRD-299

Answer 17

Professional Standards Complaint Form

all incidents (including those made anonymously by an employee or the public) shall be recorded on an FRD-299 and e-mailed to PSO

Question 18

Employee Rights

Answer 18

investigating officer shall provide employees or comply with the following:
- Investigative Warning Form (FRD-297)
- Code of VA FF’s and EMT’s Procedural Guarantees
- Notice of Right to Union Rep Form (FRD-290)

Question 19

Employee Responsibilities in an Investigation

Answer 19

1. Cooperate fully
2. Answer accurately and truthfully
3. Do not have the right to refuse to answer any clear and proper questions (if they refuse, can be fired)
4. Employees placed on admin leave shall contact the admin leave line at 0800 M-F, except county holidays and leave a message including their full name and contact info.

Question 20

Investigative Findings

Answer 20

Exonerated

Not Sustained (insufficient evidence to prove/disprove)

Sustained

Unfounded (false allegation)

Policy Failure (will be accompanied by policy revision)