1
Q
- When an employer commits a fundamental breach of the contract, such as by unilaterally changing a key term of the contract, the employee can treat the breach as a termination
A
Constructive Dismissal
2
Q
- The use of an impartial third-party neutral to reach a compromise decision in employment disputes
A
Mediation
3
Q
- A policy of settling grievances that identifies various levels of management above the immediate supervisor for employee contact
A
Open-Door Policy
4
Q
- A term applied to different types of employee complaint or dispute resolution procedures
A
ADR (alternative dispute resolution)
5
Q
- Application of corrective measures by increasing degrees
A
Progressive Discipline
6
Q
- A system of discipline that focuses on early correction of employee misconduct, with the employee taking total responsibility for correcting the problem
A
Positive Discipline
7
Q
- A lawsuit filed in a court by an employee alleging that they were dismissed without proper contractual or reasonable notice
A
Wrongful Dismissal
8
Q
- Unions that represent skilled craft workers
A
craft union
9
Q
- Unions that represent all workers—skilled, semiskilled, unskilled—employed along industry lines
A
industrial unions
10
Q
- Labour organizations that represent various groups of professional and white-collar employees in labour–management relations
A
employee associations
11
Q
- A logical sequence of four events: (1) workers desire collective representation; (2) the union begins its organizing campaign, which may lead to certification and recognition; (3) collective negotiations lead to a contract; and (4) the contract is administered
A
labour relations process
12
Q
- Specific employer and union illegal practices that deny employees their rights and benefits under federal and provincial labour law
A
unfair labour practices
HRM
flashcards
Decks in class (18)
# Cards
