The process of determining what the content of a training program should be on the basis of a study of the tasks and duties involved in the job
A
Task analysis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed
A
Organizational Analysis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q
Determination of the specific individuals who need training
A
Person analysis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
A method by which employees are given hands-on experience with instructions from their supervisor or other trainer
A
OJT
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
The process of systematically socializing new employees to help them get on board with an organization
A
Onboarding
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
Online system that provides a variety of assessment, communication, teaching, and learning opportunities
A
Learning Management System (LMS)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
The process of learning by “doing,” reflecting on it, critically analyzing it, and applying it in new situations or settings
A
Experiential Learning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q
The effective application of principles learned to what is required on the job
A
Transfer of learning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
A performance rating error in which an appraiser inflates the evaluation of an employee because of a mutual personal connection
A
Similar-to-Me error
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
A performance rating error in which the evaluation is based largely on the employee’s most recent behaviour rather than on behaviour throughout the evaluation period
A
Temporal (recency) error
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
A performance rating error in which an employee’s evaluation is biased either upward or downward because of comparison with another employee just previously evaluated
A
Contrast error
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q
Goals that are specific, measurable, attainable, realistic, and time-based