2 - ORGANIZING

Question 1

• The process of grouping necessary responsibilities and activities into workable units, determining the lines of authority and communication, and developing patterns of coordination
• The conscious development of the role structures of superior and subordinate, line and staff

Answer 1

Organizing

Question 2

• Management tool used for depicting the organizational structure
• Clarifies the bureaucratic relationships between both individuals and work groups
• The positions of greater responsibility are located at the top while those of those lesser accountability appear on correspondingly lower levels

Answer 2

Organization Charts

Question 3

two types of organizational chart

Answer 3

1. Tall structure
2. Flat structure

Question 4

Functions of Organizational Structures

Answer 4

1. Identifies roles and their expectations
2. Defines formal relationships within the institution
3. Determines the managers’ span of control

Question 5

Principles of Organizational Structures and Authority

Answer 5

1. Departmentalization
2. Decentralization
3. Span of Control
4. Exception Principle
5. Unity of Command
6. Scalar Principle

Question 6

Principles of Organizational Structures and Authority

Process of grouping positions based on function or specialization

Answer 6

Departmentalization

Question 7

Principles of Organizational Structures and Authority

Process of delegating the decision-making process to down the organizational structure

Answer 7

Decentralization

Question 8

Principles of Organizational Structures and Authority

Highly centralized hierarchy

Answer 8

tall organization

Question 9

Principles of Organizational Structures and Authority

Highly decentralized hierarchy

Answer 9

flat organization

Question 10

Principles of Organizational Structures and Authority

• Refers to the number of people directly reporting to the manager
• Determines the number of interactions expected of the manager
• Wider span = less managers/levels of management needed

Answer 10

Span of Control

Question 11

Principles of Organizational Structures and Authority

Most routine decisions are delegated to (lower) managers “except” for decisions that require special attention by the top manager

Answer 11

Exception Principle

Question 12

Principles of Organizational Structures and Authority

Structure in which each employee reports to only one manager

Answer 12

Unity of Command

Question 13

Principles of Organizational Structures and Authority

• Also known as chain of command
• Refers to the authority and responsibility found in an organizational hierarchy
• Refers to the chain of direct authority from superior to subordinate

Answer 13

Scalar Principle

Question 14

The process of recruiting, selecting, placing, and indoctrinating personnel to accomplish the goals of an organization

Answer 14

Staffing

Question 15

determination of specific coverage of key functions per shift

Answer 15

Scheduling

Question 16

staffing address the following issues

Answer 16

1. Types of personnel needed by the laboratory
2. Number and placement for each type needed
3. Performance training of personnel
4. Projection of long-term variations in personnel needs

Question 17

1. Technological and analytical complexity of the procedures being performed / technical skills required
2. Amount of supervision and support available to the persons actually performing the tests
3. Testing volume or workload
4. Analytical throughput or turnaround time expectations
5. Equipment, instrumentation, and computer technology available

Answer 17

Other Determinants of Staffing

Question 18

• Important aspect of staffing is making certain that employees are properly trained to perform their assignments
• Management has a distinct responsibility to properly educate and train the staff for the tasks and duties it is expected to perform

Answer 18

Performance Training