2.1

Question 1

Human resource planning

Answer 1

Analysing and forecasting the number and skills of employees needed

May produce a Workforce audit:

• Method of reviewing various policies and procedures within human resources and other areas of an organization
• Identify areas that need improvement

Question 2

Labour turnover

Answer 2

To help with HR planning, need to look at how many employees may leave the business

(Staff leaving/Total staff) x 100

Question 3

Common steps in the process of recruitment

Answer 3

1. Job analysis
   * Identify the need for a new EE and establish the nature of the job
2. Write a job description
   * Job title, tasks performed, responsibilities, working conditions, etc
3. Write a person specification
   * Qualities, skills, qualifications and experience required
4. Advertise the job
   * Internal, website, recruitment consultant
5. Recieve applications
   * Cover letter, CV referees
6. Create a short list of candidates

Question 4

Types of training

Answer 4

On the job

• Instruction at the place of work

Off the job

• Away from the place of work

Cognitive

• Exercises designed to improve a person’s ability to understand and learn information
• E.g logic, memory, critical thinking

Behavioural

• Improving an EE communication and collaboration skills
• E.g team building, ethics, stress management, leadership

Question 5

Types of appraisal

Answer 5

Summative

• One-off measure of performance against standards

Formative

• Ongoing, with the goal being to inform EE on how to improve their performance
• Focus on change and imporvment

360 degree feedback

• Collect feedback from many people who are involved with the EE- peers, managers, customers

Self- appraisal

• EE’s appraise themselves based on criteria. Often before a summative appraisal

Question 6

​Common steps in the processes of dismissal and redundancy

Answer 6

• Dismissal, Firing, Termination
• Incompetence, misconduct
• Formal process- verbal warning, written warning, etc
• Redundancy(laid off)
• Employee leaves the company because there is no need for their job. No fault of their own.
• Redundancy pay usually must be paid
• Could be volunatry

Question 7

How work patterns, practices and preferences change and how they affect the employer and employees

Answer 7

Traditional working practices

• Full time contracts
• Permanent employees
• Regular working hours
• Working at the place of work

Gig Economy

• Use of “Independent contractors” , i.e Uber

Teleworking

• Working from home, but keeping in contact with the office uing technology

Portfolio working

• Working multiple jobs

Question 8

Internal and external factors that influence HR planning

Answer 8

Internal: - labour turnover - change in objectives - productivity - automation of produce

External: - demand for product - economic recession - change in laws