1
Q
A predetermined Chain of Command is established to facilitate:
A
Effective communications during both emergency and routine situations
2
Q
What is the most effective method of communication within the organization?
A
Properly utilizing the chain of command
3
Q
When are Kelly days bid? Prior to what?
A
a. October
b. Prior to vacation bidding
4
Q
Who is responsible to insure the Kelly day process is accurately completed?
A
Battalion Chief
5
Q
How are Kelly days assigned for Battalion Chiefs?
A
a. Assigned at the discretion of the Fire Chief
b. Excluded from any other criteria regarding bidding
6
Q
What shall be utilized in the bidding for Kelly days?
A
Rank and Seniority
7
Q
What is the minimum and maximum number of personnel assigned per Kelly day?
A
a. Minimum of 5
b. Maximum of 6
c. One of each must be a Captain, R/Lt., and D/O
8
Q
What is the maximum number of Capt, R/Lt., and D/O assigned off per Kelly day?
A
No more than 4
9
Q
What is the maximum number of R/Lt. assigned per Kelly day?
A
1, but an additional shall be evenly distributed if more than 7
10
Q
Define seniority?
A
Time in grade within the current rank
11
Q
Who is responsible for the compliance of the personal appearance policy?
A
With the individual employee
12
Q
Who is responsible for the enforcement of the appearance policy?
A
Company officers and Battalion Chief
13
Q
Personnel in violation with the appearance policy will comply within:
A
a. 72 hours for shift
b. 8 hours for days
14
Q
Public confidence in firefighting is related to:
A
Personal appearance
15
Q
Hair standard: (6)
A
a. Front of hair not to extend below eyebrows
b. Side hair may cover center of ear canal or above
c. Back of hair will not extend over the bottom of collar
d. Hair may be worn “up”
e. Excessive grease or oils are prohibited
f. Non-alcoholic mousse is acceptable
16
Q
Beard standard: (3)
A
a. Beards or facial hair is prohibited for members using SCBA
b. Lip beards and goatees are prohibited
c. Clean shaven except an acceptable mustache
17
Q
Mustache standard: (4)
A
a. Neatly trimmed
b. Not to extend into the seal of the SCBA
c. Handle-bar are allowed
d. Cannot connect with sideburns
18
Q
Sideburn standard:
A
a. May not extend below the bottom of the ear canal
b. Muttonchops and flared sideburns are not allowed
19
Q
What are the three dangers with wearing jewelry?
A
a. Heat and electrical conductivity and getting caught in mechanical devices
20
Q
Is the department responsible for repair or replacement of jewelry?
A
No, except as described in the collective bargaining agreement
21
Q
Are earrings allowed?
A
No
22
Q
What is the bracelet standard?
A
One bracelet, not to be excessive or present a safety hazard
23
Q
What is the necklace standard?
A
Necklaces may be worn inside T-shirts
24
Q
How many rings are allowed to be worn?
A
One ring per hand, not to be excessive or pretentious
25
Can you wear fingernail polish?
No
26
Can you wear lipstick?
Yes, no unnaturally dark or bright lipstick
27
What is the length of the fingernails?
1/4" from the tip of the finger
28
What consists of a complete set of clothing? (7)
a. Dress shirt (with patches)
b. Pants
c. T-shirt
d. Jacket
e. Jumpsuit
f. Badge
g. Collar ornaments (if applicable)
29
Uniforms are subject to _____ inspection by _____.
a. daily
| b. Lt, Capt, and B/C
30
A more comprehensive uniform inspection will be held _____.
a. quarterly during station inspections
31
What uniform(s) is/are the baseball cap not allowed to be worn with?
Class A
32
Uniforms will be replaced on a ______.
As needed basis by written request
33
What uniform(s) is/are the badge not to be worn?
Class C only
34
Which side of the shirt is the badge worn?
a. Above the flap of the left breast pocket
| b. Jumpsuit - in the badge holder or above left breast pocket
35
Who wears silver badges?
All ranks below that of a LT
36
Who wears gold badges?
Rank of LT and above
37
Where are the name tags worn?
On the seam above the flap of the right breast pocket
38
How are the bugles worn?
a. Parallel to the point of the collar
| b. When earing a tire, the bugles are to be worn straight up and down
39
Where is the service pin worn?
a. Worn 1/2" above the center of the nametag
| b. On dress shirts, jumpsuits, and jackets
40
What can be worn in lieu of a service pin?
A union pin or American flag, cannot exceed 1" in size
41
What is the maximum number of pins allowed to be worn?
a. No more than one
| b. A commendation award can be worn in addition to the one pin maximum
42
Patches are provided on what uniforms?
a. Dress shirt
b. Jumpsuit
c. Jacket
43
What uniform must each employee have at the commencement of their shift?
Class B
44
Class B uniforms are to be worn whenever personnel are participating in: (7)
a. Special details
b. Public relation programs
c. Inspections
d. Educational classes
e. City/dept. meetings
f. While at PSC
g. Any time requested by company officer or B/C
45
When should Class B uniforms not be used?
for any response or training requiring the use of bunker gear
46
When are jumpsuits worn?
a. 2000 - 0800
| b. When requested by company officer or B/C with uniformity maintained
47
On-coming and off-going employees are allotted a maximum of _____ prior/post shift to wear their uniforms.
1 hour
48
When are white socks worn?
a. only during training or physical fitness
| b. not to be worn with low cut department shoes
49
When wearing low cut oxford uniform shoes, individuals must wear what type of sock?
Navy blue or black
50
Sweat shirts and pants may be worn only during:
Physical training
51
Questions regarding the appropriate uniform will be immediately direct to:
Operations Division Chief
52
Harassment in the workplace include:
a. Influencing or offering influence or threatening the career, pay, or job of another
b. Unwelcome or deliberate or repeated comments, gestures, or contact
53
When and who is notified of prescription drug use?
Must inform their superiors prior to reporting for duty
54
Disposition of any criminal charge which occurred while on or off duty must be reported to _____ within _____.
Fire Chief within 24 hours
55
Members must report any arrests and traffic citations that result in suspension or loss of driving privileges to _____ within _____.
Fire Chief within 24 hours
56
Members shall not permit unauthorized persons to enter or ride in a city vehicle unless express authorization from _____.
Chief Officer
57
When are firefighters allowed to work on their personal vehicles?
Emergency Repair
58
Witnessed behavior that is inappropriate should be immediately reported to:
Shift Battalion Chief or their supervisor
59
What is the procedure for witnessed behavior that is inappropriate?
Citizen Complaint procedure OPM 302.02
60
Who must be notified of any change to telephone or address?
Immediate supervisor within 24 hours of the change
61
No contact by a member within _____ minutes after their scheduled duty shift will be considered absent without leave.
30 minutes
62
Who is the primary and secondary when calling out sick?
a. Dispatch (primary)
| b. Shift Battalion (secondary)
63
If a person calls in prior to 0800 to advise they are going to be late, what are they charged with?
Excused lateness
64
Can you call in sick when you are physically fit?
No
65
Members must have what documentation on them at all time? (3)
a. EMT or Medic Cert
b. CPR
c. Driver's License
66
What is the formal line-up for? (4)
a. To inform all personnel of missing or damage equip
b. Changes in rules or orders
c. New orders or directives
d. Pass on any information
67
When are the in-service SCBA units checked?
Daily during morning equipment check
68
Members shall immediately report any missing or damaged equipment to:
Station Commander
69
What type of phone calls are allowed and not allowed?
a. Long distance is allowed with a phone card
b. Pay-per-call is not allowed
c. No more than 10 minutes
70
Station doors should be closed:
At all times when the station is unattended and daily at 2100hrs
71
Fire station doors shall be opened up no later than:
0730
72
Members must be out of bed no later than:
0700
73
Visitors will be allowed in the station between:
a. 1700 and 2100 with permission from station commander
| b. Not allowed past 2100hrs unless approved by fire chief
74
Grocery shopping: (5)
a. one time per shift
b. in zone (out of zone with b/c permission)
c. one member remains with the vehicle
d. not to exceed 30 minutes
e. not parked in fire lanes
75
While backing, emergency lights will be operated to:
Caution traffic
76
Are battalion chiefs allowed to discipline members?
Will not discipline members, except for just cause
77
B/C are required to complete all necessary paperwork in ___,___,___ manner
a. Complete
b. Concise
c. Timely
78
What media issues are referred to the Fire Chief or PIO?
a. Emergency response
b. Public relation programs
c. Department specific issues
79
A court order or subpoena must be given to who and when?
a. Fire Chief and Battalion Chief
| b. immediately after being served
80
It is operationally necessary to schedule _____ personnel per shift.
33
81
What is the minimum number of personnel per shift?
31
82
What is approved automatically in order to bring personnel up to minimum staffing?
Overtime, should be used reservedly
83
In the event of light duty and FMLA staffing levels below 31 may be approved by whom?
Fire Chief or designee
84
In the event of light duty and FMLA, staffing levels can be reduced to:
29
85
The Battalion Chief will schedule all station adequately to provide:
2 paramedic on all ALS suppression and rescue units
86
Can an exchange of position in rotation or reassignment be approved?
Yes, by the B/C with approval from the Fire Chief
87
Staffing at 29:
R59 and R72 (3 man)
88
Staffing at 30:
R92 (3 man)
89
Staffing at 31:
R39 (3 man)
90
Staffing at 32:
R83 (3 man)
91
Staffing at 33:
+1
92
Staffing at 34:
+2
93
Staffing at 35:
+3
94
Staffing at 36:
+4
95
Staffing at 37:
+5
96
A bidding process will be scheduled by who? when?
Fire Chief, every 2 years
97
Station assignments are bid:
a. In October in odd numbered years
| b. Initiate on January 1 of the even year
98
The "bid" process will utilize what type of model?
Rank and Seniority
99
Station 39, 59, 72, and 92 will have _____ available positions.
6
100
Station 83 will have _____ available positions.
5
101
Who is responsible for assigning personnel in such a manner as to optimally meet the department's needs?
Battalion Chief
102
EMS Shift Supervisor assign:
a. One paramedic Captain
| b. Approved by Fire Chief
103
Station 39,59,72,92 assignment:
a. One Captain (driver or capt must be PM)
b. One Driver (driver or capt must be PM)
c. One Rescue Lt
d. Three FF/PM or Two FF/PM and One FF/EMT
104
Station 83 assignment:
a. One Captain (driver or capt must be PM)
b. One Driver (driver or capt must be PM)
c. One Rescue Lt
d. Two FF/PM or One FF/PM and One FF/EMT
105
For bid purposes, _____ personnel must be assigned members of the Special Operations team.
5 personnel
| Determined by the Fire Chief
106
B/C will schedule as many special operations personnel as possible, however, the minimum credentials will include:
a. 4 special operations team members
| b. 2 rescue divers
107
What is considered when assigning the Special Ops station?
a. Number and type of certification
| b. Achieve a "best fit"
108
When assigning annual leave, or any other type of leave, the minimum staffing on duty shall be:
33
109
Routine scheduling of annual leave shall allow a minimum of:
1 Capt
1 R/Lt.
1 D/O
1 FF
110
When do B/C bid for vacation?
During same period, just separate from rank and file
111
What is the minimum number of FLS Captains and Inspectors allowed off during vacation bidding?
1 FLS Captain, 2 Inspectors
112
What is the number of Out of Class personnel utilized for scheduling time off?
a. 1 OOC per rank
| b. Additional can be approved by the Fire Chief or designee
113
Previously approved time can be cancelled in the event of extenuating circumstances, such as: (4)
a. State of emergency
b. Absences due to illness
c. Workers compensation
d. Light duty assignments
114
Annual vacation bidding is submitted:
First two weeks in November
115
Battalion Chief will approve or deny bid requests by:
December 1
116
All employees are entitled to submit no more than _____ separate bids.
5
117
What is the maximum number of hours an employee can bid off for?
The maximum number of hours an employee earns in a year
118
What is the benchmark for determining an employee's maximum available hours for each year?
January 1
119
Employees are afforded the opportunity of making _____ passes at the bid process.
2
120
Is the denial of vacation bids from an employee during the annual bid process an acceptable reason to exceed the annual leave cap?
No
121
What does scheduled time off refer to?
Time that will provide sufficient forewarning to make necessary arrangements prior to the shift in question.
122
What are some examples of scheduled time off?
Vacations, leaves of absence
123
Who schedules out of class personnel?
Battalion Chief or designee
124
Working out of class, when utilized to approve annual leave will:
Not be subject to cancellation
125
What does non-scheduled time off refer to?
An employee's absence for a reason that does not provide sufficient forewarning to make necessary arrangements prior to the shift in question
126
What are some examples of non-scheduled time off?
Sick, emergency vacation, bereavement
127
Reactive "morning of the shift" scheduling is:
Discouraged
128
Are probationary employees eligible for overtime?
No
129
What is used as the initial mechanism for filling vacancies?
Working out of class
130
What is the exception to the "top down" overtime list?
A holdover overtime not greater than 8 hours
131
The overtime list is to be used to fill the vacant position with what individual?
Individual of equal rank and necessary minimum qualifications as vacant position
132
Overtime will be offered to employees in _____ hour blocks.
24 hour, unless a 12-hour block is available
133
Employees out on worker's comp are afforded _____ retro overtime.
1 year
134
If an employee is called for overtime between the hours of 0700 - 0900, one of three situations occurs:
a. Overtime is accepted and marked off
b. Overtime is rejected and marked off for a 12 hour block
c. No contact is made and 12 hours marked off
135
If an employee is called for overtime between the hours of 0900-0700:
Direct contact must be made or a "No Contact" will be marked
136
Employees that are called for overtime after 1200hrs:
Will have the choice of working the remainder of the first 12 or the 24 hour block
137
If the employee works _____ hours or longer they will be marked off as taking 12 hours.
8 hours
138
What should not be used as a primary alerting device for overtime calls?
Pagers and answer machines
139
Certain qualifying events will allow the overtime that has been marked off restored back on the overtime list. Who must be contact and when?
a. The Fire Chief
| b. Within 7 days of returning to normal shift after the overtime call
140
Personnel may be restored for overtime: (7)
a. Time exchanges
b. Assigned to days
c. Assigned to detail
d. Approved leave including days immediately prior to or after
e. Kelly day if attached to a vacation or shift exchange
f. Assigned to worker's comp or light duty
g. Not able to work more than 48 hrs
141
What is the minimum rest period between shifts if a person has worked 48 hours straight?
8 hours
142
Secondary contact number for overtime is used for calling between:
0900-0700
For discretionary use by the B/C
143
What documentation is needed when submitting for court time compensation?
Copy of subpoena and court process report which can be obtained in the court house
144
Members will receive subpoenas after that have been accepted by whom?
Department Administration
145
Members who directly receive a subpoena must immediately provide notice and a copy to whom?
Fire Chief
146
Monies obtained as a witness fee in cases where the City is compensating an employee shall be forwarded to:
The Administrative Officer
147
What is called when calling out sick?
Records Division
148
What is the number to the Records Division when calling out sick?
a. 954-746-3510 (administrative line - primary)
| b. 954-746-3404 (shift commander - secondary)
149
When calling out Emergency what must the employee provide?
Nature of the emergency and time available for duty
150
When does the on-duty shift commander retrieve the unscheduled leave information from the Records Division?
Daily at 0700
151
Overtime stated on the Daily Time Sheet up to and including two hours must be:
Initialed by the Station Officer or B/C
152
Overtime stated on the Daily Time Sheet in excess of two hours must be accompanied by a:
Overtime Authorization Form - available at the station or through the B/C
153
Who is given the Daily time Sheets and overtime forms?
The on-duty B/C who delivers to Administrative Officer the next morning
154
For shifts occurring on Friday, Saturday, and Sunday, payroll forms are to be delivered:
To Administrative Officer by 0900 on the following Monday
155
For shifts occurring on a City holiday, payroll forms are to be delivered:
To Administrative Officer by 0900 the following day
156
Who ensures that daily time sheets and overtime forms are signed or initialed?
Station officer and B/C
157
The current guidelines used for performance evaluations state that:
"Sick leave is accumulated or usage is verified as applicable/required"
158
Shift personnel earn _____ hours per year. Days personnel earn _____ hours a year.
a. 144 shift
| b. 96 days
159
Personnel who use unexcused sick leave in excess may be rated:
Needs Improvement
160
Unexcused sick hours of 0-24 will give a rating of:
Excellent
161
Unexcused sick hours of 25-72 will give a rating of:
Above Average
162
Unexcused sick hours of 73-144 will give a rating of:
Satisfactory
163
Unexcused sick hours of 145-196 will give a rating of:
Needs Improvement
164
Unexcused sick hours of 197+ will give a rating of:
Unsatisfactory
165
The labor agreement permits the use of emergency annual leave only under the following circumstances?
"In order to care for a sick spouse, child or parent domiciled in the employee's home if no other person is able to care for such persons"
166
When requesting the use of emergency annual leave, personnel must advise:
a. who in the household is sick
| b. The reason other caregivers are unable to provide care
167
If a caregiver becomes available to take over the needs of the sick employee's family member, what is the employee to do?
Advise B/C via dispatch of the time the employee will return to duty
168
Emergency annual leave of 0 - 2 occurrences:
Excellent
169
Emergency annual leave of 3 - 4 occurrences:
Above Average
170
Emergency annual leave of 5 - 8 occurrences:
Satisfactory
171
Emergency annual leave of 8 or more occurrences:
Needs improvement
172
Emergency annual leave of 0-24 hours used:
Excellent
173
Emergency annual leave of 25-48 hours used:
Above Average
174
Emergency annual leave of 49-72 hours used:
Satisfactory
175
Emergency annual leave of 72 or more hours used:
Needs Improvement
176
Can an emergency leave be excused?
Submission of a valid physician's note
177
The purpose of the memorial service OPM?
Manage actions in the event of the death of:
a. One of our firefighters
b. Immediate family member
c. Firefighter in the tri-county area
178
Does the fire department's responsibilities include the duties of a funeral director?
No but does include working closely with the entity in order to accomplish goals
179
What are the three sections that should be reviewed if a firefighter is killed?
a. Initial funeral preparations
b. Funeral types and honors
c. Responsibility and duty description
180
If a firefighter dies, the fire chief or his designee will inform personnel when to:
a. Lower the American flag
| b. place 1" black band on badge
181
What are the floral arrangement that may be considered?
a. maltese cross
b. badge
c. patch
182
What design signifies the firefighter's loss?
cracked or broken designs
183
Notification of the next of kin should be made by who?
Fire Chief, face to face when possible
184
The person making the notification shall: (4)
a. Familiarize themselves with the death and personal data
b. Determine if the family has a particular person to act as family liaison officer
c. Determine what level of honors family would like
d. Authorize an official announcement by the fire chief
185
Who is the Survivor Action Officer?
The Fire Chief
186
The Survivor Action Officer's primary concern is what?
Ongoing welfare of the next of kin
187
Who are some key personnel after a firefighter dies?
a. Family Liaison Officer
b. Procession Officer
c. Ceremonial Service Officer
188
Who is the Ceremonial Service Officer?
Honor Guard coordinator or designee
189
The family liaison officer collects all clothing except what?
Except shoes, delivers to funeral director
190
Where can a casket mount system be located?
Metro Dade Fire Rescue
191
Who is responsible for the coordination and preparation of the events when the procession vehicles have stopped?
Honor Guard Coordinator
192
Who will wear white gloves, hat, and tie during funerals?
Pallbearers, Ushers, Honor Guard
193
Number of Pallbearers for an "in line of duty death", "on duty", and "off duty"?
Minimum 6
194
Number of Honor Guard members for an "in line of duty death", "on duty" and "off duty"?
Minimum 5
195
Honor guard will stand at post for intervals of:
15 minutes
196
Where do the honor guard members stand?
a. 2 at the casket
b. 2 at the front door
c. 1 at register
197
How many honor guard members help with folding the flag?
7
This is not done for "off duty" deaths
198
How many honor guard members for a "retired fire fighter" funeral?
a. 3 honor guard members at 15 min intervals
b. 2 at casket
c. 1 at door
199
How many honor guard members to help fold the flag during a retired fire fighter funeral?
4 honor guard
200
Honor guard for the death of immediate family member's family?
a. Honor guard at the front door
| b. Time intervals depend on number of honor guards
201
How often are flags lowered and inspected?
Annual or sooner if visible damage is noted
202
Damage flags are forwarded to:
Logistics division
203
When displaying the flags at stations with only one flag pole?
a. USA flag on top
| b. Department flag below
204
When displaying the flags at station with 3 flag poles?
a. USA flag from the staff furthest to the viewer's left
b. Department under the USA
c. State to right of USA
d. City to right of State
205
When displaying the flags at station 83?
a. USA flag from the staff furthest to the viewer's left
b. State flag to right of USA
c. City flag to right of State
d. Department flag to right of City
206
When is National Fallen Firefighters Memorial Day?
a. First Sunday in October
| b. Half staff from 0800-0800
207
When is Memorial Day?
a. Last Monday in May
| b. Half staff from 0800-1200
208
When is Peace Officers Memorial Day?
a. May 15
b. Half staff from 0800-0800
c. If falls on Armed Forces day, all flags flown at peak
209
When is Armed Forces Day?
a. 3rd Saturday in May
| b. Flags flown at peak
210
When are flags flown at half staff?
a. National Fallen Firefighters Memorial Day
b. Memorial Day
c. Peace Officer's Day
d. Death of great individuals or current/former government officials
211
How long are flags flown at half-staff for the death of a president or former president?
30 days
212
How long are flags flown at half-staff for the death of a vice president, supreme court justice, or speaker of the house?
10 days
213
How long are flags flown at half-staff for the death of an associate justice, secretary of a military department, former vice president, or governor?
Day of death until the day of internment
214
How long are flags flown at half-staff for the death of a member of congress?
Day of death and the following day
215
Who orders the flags to be flown half-staff?
Fire Chief
216
Which flag is replaced by the Florida Fallen Firefighters Memorial Flag?
Department
217
What is the assignment for light duty?
Monday through Friday
| 0800-1600
218
What is light duty designed to provide?
a temporary alternative work schedule
219
What can the light duty assignment be used for?
a. Medical disabilities due to job-related injury or illness
b. Non-job related illness or injury (reviewed individually)
c. Performance-related issues
220
Any individual assigned to light duty for a period of time greater than _____ must :
a. 3 months
| b. report to training division prior to returning to normal shift
221
Who has final approval for any individual to return to their normal work schedule?
Fire Chief
222
Who is notified when an employee has been treated for a job related injury and required to go to light duty?
a. Administrative deputy chief
| b. If the Admin deputy chief is unavailable, contact Duty Chief
223
Any employee reporting to light duty due to a job related injury shall have what form?
a. Florida Workers Compensation Uniform Medical Treatment/Status Reporting form
b. must indicate functional limitations
224
Non-job related light duty assignment are subject to the approval of:
a. Fire Chief and Personnel director
225
Employees requesting non-job related light duty must be approved for:
Family and Medical Leave (FMLA)
226
Requests for light duty must be:
a. In writing to the Fire Chief
| b. Accompanied by Certification of Health Care Provider Form
227
Does the cause of the disability for non-job related injuries need to be identified?
No, medical confidentiality
228
A determination for light duty assignment is based on:
a. type of job available
| b. benefit to the department and citizens of Sunrise
229
What is the Awards Review Board responsible for?
Reviewing commendations and recommending award citations
230
Who can receive an award or citation? (4)
a. Department member
b. Citizen
c. Agencies
d. Groups performing acts of service
231
The awards review board shall meet:
quarterly
232
The awards review board consists of the following members:
1 staff
1 shift
1 member selected by the fire chief
233
When is the maltese cross supposed to be given out?
awarded posthumously to a SFRD member who loses his life in the performance of his duty
234
When is the medal of honor awarded?
SFRD member who voluntarily distinguished himself by extraordinary heroism
235
When is the Meritorious Service award given?
a. SFRD member for outstanding performance of a difficult task involving personal risk which prevented injury or loss of life
b. May be awarded to action that brought unusual credit to the department and its members
236
When is the Distinguished Service award given?
a. SFRD member for outstanding performance of duty
| b. Member from another department for excellent assistance
237
The Sunrise Fire Department will use a _____ in order to create a willingness to conform to department standards.
Progressive corrective action
238
What is Progressive corrective action utilized for?
Job related behavior/performance that does not meet expected outcomes
239
What is the primary purpose for corrective action?
Assist the employee in understanding that either a performance problem or opportunity for improvement exists
240
When properly applied, the progressive corrective action process can be _____.
A positive action, no a negative one
241
The progressive corrective action should build an employees:
confidence and ability
242
The SFRD is committed to providing services that are:
fair, effective, and impartially applied
243
What are the three steps in the Corrective Action Process?
Coaching, Counseling, and Formal Administrative process
244
Infractions or problems of a minor nature should generally be resolved at the _____ level.
Lowest
245
Is the corrective action process a formal or informal process?
Informal
246
What is the primary method to focus on corrective modifications?
Coaching
247
Which method is more structured process?
counseling
248
What is a measure taken by a supervisor when necessary to improve or modify an employee's performance
Coaching
249
Coaching is between ___ and ___.
Subordinate and Supervisor
250
What is the foundation of training?
Coaching
251
Coaching itself can be:
Progressive (repeated coaching makes it progressive)
252
Where should coaching that requires additional effort be documented?
FRMS as training
253
Counseling is between ___ and ___.
Subordinate and Supervisor as well as B/C
254
What is the focus of coaching?
Behavior modification
255
What type of process is counseling?
a. informal process
| b. written plan to better guide the employee and supervisor
256
A written plan will have several components: (3)
a. statement of problem that needs modification
b. actions needed to modify
c. timeline (rarely exceed 90 days)
257
Who are the counseling reports signed by?
Officer and B/C
258
Failure to achieve the specific actions identified within the agreed upon timeline may lead to:
formal administrative process
259
Restricted from duty means:
the individual employee is removed from their vehicle and assigned to non-operational duties
260
Who is notified if an employee is restricted from duty?
Fire Chief, if absent, Deputy Chief or designee
261
If the B/C restricts an employee's duty, who is forwarded the documentation?
A comprehensive report is forwarded to the Fire Chief as soon as reasonably possible
262
The Formal administrative process will adhere to what?
F.S. 112.80 - Firefighter Bill of Rights
263
What are the three steps to the formal process?
a. Informal Inquiry "fact finding"
b. Formal investigation
c. Administrative proceeding - "pre-determination"
264
When does an employee have Weingarten rights?
Only during investigatory interviews
265
Who's responsible to inform the employee of his Weingarten rights?
The employee is. Management is not required to inform
266
When the employee makes the request for a union representative to be present management has two options:
a. stop questioning until the representative arrives
| b. call off the interview
267
A "informal inquiry" means a meeting with _____ about:
a. Fire Chief or designee
| b. about whom an allegation of misconduct has come to attention
268
Results from the informal inquiry will either recommend:
a. Return to process
| b. Proceed to a Formal Investigation
269
What does "formal investigation" mean?
The process of investigation ordered by Fire Chief or designee, for the purpose of gathering evidence of misconduct
270
Where do Weingarten Rights apply?
a. Informal Inquiry
| b. Formal Investigation
271
If charges of misconduct are recommended, the item will proceed to:
Administrative proceeding
272
What does "administrative proceeding" mean?
Any non-judicial hearing which may result in the recommendation, approval, or order of discipline
273
The administrative proceeding is conducted by whom?
Fire Chief
274
As a result of the Administrative proceed, the Fire Chief will issue:
Discharge of Discipline to the employee
275
Medical patient issues are handled in compliance with which statute?
F.S. 401.425
276
Lateness/AWOL will result in immediate action to be taken by who?
The Operation Division Chief or designee
277
What is the AWOL procedure? (5)
a. Interim coverage
b. Attempt to contact employee and determine reason
c. Direct employee back to work, if possible
d. Document AWOL and note time of arrival to duty
e. No contact with employee, coverage will be maintained
278
Complaints shall be investigated and responded to:
As quickly and thoroughly as possible
279
Who will investigate any and all complaints about an employee?
Administrative Deputy Chief
280
How long are the complaints maintained?
A log is maintained for 1 year
281
What happens if a citizen complains anonymously?
a. Advised that we cannot react to anonymous complaints
| b. Department may investigate any complaint, regardless of the source
282
If you receive a complaint via writing, phone, or on scene, you should gather and forward all the information to who and within how many days?
a. Forward to Administrative Deputy Chief
| b. Within 3 business days in written form and signed (email or memo)
283
What 5 things will be obtained from the person making the complaint?
a. Nature/Description of the complaint
b. Location of incident, date, and time
c. Names of employees or unit
d. Contact number and address
e. Name of complainant and witnesses
284
The Fire Chief or designee will notify the complainant within _____ days.
5 calendar days
285
Who can check out the HazMat truck?
HazMat/Special Operations personnel
286
The dive-rescue vehicle shall have its equipment checkout sheets completed every:
Saturday
287
After vehicle checkout, if a situation requires immediate attention, who is notified?
Logistics officer and/or City Garage
288
Completed checkout sheets are forwarded to:
Logistics officer, except Hazmat and dive
289
Where is the hazmat check out and dive checkout forwarded to?
Hazmat to Hazmat coordinator
| Dive to Dive coordinator
290
During an engine checkout, the pump pressure should be raised to _____ psi.
150 psi with relief valve tested
291
When are primer motors tested?
Schedule 'B' field day, according to manufacturer recommendation
292
The aerial ladder shall be:
a. Raised, Extended, rotated daily
| b. Hydraulic reservoir levels checked visually
293
The portable generator and power pack should be started _____ and let run _____ minutes.
a. daily
| b. 3-5 minutes
294
Is the Hazmat and Dive truck included in the apparatus field day schedule?
No, they have separate schedules
295
Schedule A for all units:
a. Sweep compartments
b. Lubricate
c. Cab interior
d. Wash and wax vehicle
296
Schedule B for Engine and Ladder
a. Connect pump to hydrant
b. Flow one discharge at 150 psi
c. Back flush pump
297
Schedule B for Ladder only
a. Check ladder
b. Check Nylatron blokcs for wear
c. Flow water through waterway
d. Rotate and extend aerial
298
Schedule B for Rescue only
Mop interior with light bleach solution
299
What is a light bleach solution:
1:100
300
All work orders will be entered into the:
"Track-It Work Order Entry Portal"
301
What is the fax number for the city garage?
954-746-4078
302
What is the fax number for Logistics?
954-746-3455
303
Where should the vehicle repair binder be left when at the city garage?
Left on driver's seat
304
What is done with the vehicle repair form once the vehicle is repaired?
sent to logistics
305
Can fire-rescue vehicles be left outside the compound?
No, regardless of time of day
306
Where are the keys left when dropping off a vehicle at the garage?
with an attendant in the office or in "drop box"
307
Can FD personnel request repairs from mechanics?
No, only from garage supervisors
308
Who is notified once repairs are completed?
Logistics Department
309
Modifications to the stations shall be requested through who?
Fire Chief
310
Who will regularly inspect the facilities and apparatus to monitor compliance with the station duties?
B/C
311
Sunday Station duty:
Apparatus Field day
| a. Patient area wiped down with 10% bleach solution
312
Monday Station duty:
Kitchen
313
Tuesday Station duty:
Bathroom
314
Wednesday Station duty:
Dorm and weight room
315
Thursday station duty:
Lobby and Office
316
Friday station duty:
Living area, dining and day room
317
Saturday station duty:
Apparatus bay day
318
When is Bi-annual cleaning?
January and July (Summer and winter)
319
Who performs routine inspections and insures compliance of the bi-annual cleaning?
Support Services Division Chief
320
Apparatus should be parked in the bay areas whenever possible to prevent:
Damage to equipment and supplies
321
Who is responsible for the safe operation of the vehicle?
The officer
322
Who is responsible for the movement of the vehicle?
the Driver
323
Are sunrise vehicles allowed to be driven off road?
At no time should any apparatus be driven off any hardened or paved roadway
324
Take home vehicles are assigned to personnel at the discretion of:
The Fire Chief
325
Are passengers allowed in city vehicles?
No, unless authorized by appropriate supervisor
326
Who is notified of all traffic accidents?
On-duty B/C immediately
327
Who is responsible for the execution of the daily activity schedule?
Station officer, under approval of the shift commander
328
Who is responsible for the movement of a unit within the primary response area?
Station officer
329
Is blanket permission allowed for unit movement?
No, officer shall know the location and purpose of the movement
330
Who is responsible for the movement of a unit outside of their primary response area?
a. Battalion Chief
| b. Station officer should be aware
331
If a B/C is unavailable for consultation, the unit will obtain permission from who?
First from station officer, then from disptach
332
Units should refuel when returning form:
Calls, details, or training
333
What is the turnout time for units under normal conditions?
60 seconds
334
Who ensures that the target time of 60 seconds is met?
B/C
335
How many parts is the Daily Station Report?
3
336
The top half of the Daily Station Report contains what?
a. Pertinent payroll information
| b. Also considered the Daily Time Sheet
337
The bottom half of the Daily Station Report contains what?
Information related to station, shift, and vehicle activities
338
On the Daily Station Report, what are the Payroll Comments reserved for?
To justify overtime
339
Where is the Daily Officers Report located?
The bottom half of the second and third pages
340
How many sections are the Daily Officers Report?
4
341
When multiple officers are assigned to a station, who is in charge?
Officer functioning as the Engine Company Officer
342
What are the bolded categories on the Daily Station Report? (6)
a. Safety
b. Details
c. Incident Report
d. Wokers Comp
e. Work Order
f. Student rider
343
Section two of the daily station report has _____ fields that mimic the older logbook.
4
344
Section three of the Daily station report is a blank area used for?
Data, comments, or events that occurred
345
Paperwork flow of the Daily Station Report:
a. Top two pages routed to PSC, bottom placed in Station binder
b. On-coming BC forwards page one to payroll
c. Page two is reviewed and placed in off-going B/C box
346
When are station binders purged?
Annually and archived at PSC
347
What is the NFPA for Hose Testing?
1962
348
All firefighter hose shall be inspected and service tested within _____ prior to being placed in service for the first time.
90 days
349
How often is fire hose tested?
Annually
350
How often is fire hose rotated?
Twice yearly, second rotation occurs in September
351
The B/C of logistics will assign hose testing and rotation schedules to each B/C prior to _____ each year.
February 15
352
Shift B/C will ensure hose testing is completed before the end of:
March
353
Completed hose testing forms are forwarded to who?
Logistics division
354
Who is in charge of re-etching the fire hose?
B/C of Logistics
355
What is the maximum length of hose that can be tested at one time?
a. 300 feet
| b. Hose that is repaired or recoupled shall be tested one length at a time
356
If a test cap with a bleeder is not available, what can be placed on the open end of the hose?
Nozzle with a non-twist shutoff
357
Pressuring the hose for testing:
a. gradually raise to 45 psi + or - 5 psi
b. check of leaks
c. raise pressure not to exceed 15psi per second
358
How long is the stabilization period?
Not less than 1 minute per 100 ft of hose
359
The hose layout shall hold the service pressure for:
5 minutes
360
What pressure is the hose tested to?
July 1987 and after
a. on each length of hose
Prior to July 1987
a. 1 3/4 and 2 1/2 = 300 psi
b. 5" = 200 psi
361
What is the distance to walk the hose?
a. 15 ft to the left side
| b. left side being left when facing the open end
362
Personnel shall never _____ the hose during testing. (4)
a. stand in front of the free end
b. stand on the right side
c. stand closer than 15 feet
d. straddle the hose
363
What happens if hose does not hold test pressure for 5 minutes?
test is terminated and hose is removed
364
Personnel attending hose lines must wear:
Helmet, eye protection and gloves
365
Dirty hose must be cleaned with:
Water and swept with a broom
366
Hose that is oily or greasy must be cleaned with:
Mild detergent and scrub brush
367
Hose will be engraved after being placed in service in what year?
10 / 1 / 1998
368
What coupling is engraved?
Threaded female or one of the storz
369
What are the first two engraved digits for?
Year of purchase
370
What is the third engraved digit for?
size of hose rounded to the lowest full inch
371
What are the last three digits for?
sequential three digit ID number
372
Who is responsible for maintaining the hose inventory records?
Logistics Division
373
Who is responsible for completing the training for the month?
Company officers
374
Minimum hours of training for stations 39, 83, 92
Minimum 3 hours
375
Is station maintenance bona-fide training?
No
376
Minimum hours of training for stations 72 and 59?
Minimum 1 hour
377
What can be substituted for training?
Pump testing
Hose testing
Ladder testing
378
What days are training performed?
Monday through Saturday
379
If a company officer is in need of videos or books from the training division, how far in advance should they request such material?
At least one shift
380
Who is responsible for ensure that the company officer is completing the monthly training objectives?
B/C
381
The B/C is responsible for ascertaining what each station commander will be doing for training each day and placing it on:
The morning report
382
What does the B/C review to verify that training has been properly documented?
Records Management System (RMS)
383
The training division personnel shall develop: (3)
a. performance objectives
b. monthly training objectives
c. materials needed to complete objectives
384
Daily time sheets must be signed by who?
All personnel on duty
385
What is the intent of the memorial service OPM?
Ensure that the FD offers assistance by:
a. Determine family wishes as it relates to FD assistance
b. Identify level of honors available
386
What are the types of honors?
a. Line of duty
b. Line of duty related
c. Non-line of duty
387
How many sick hours are used to receive an excellent?
0-24
388
How many sick hours to receive an unsatisfactory?
197 and above
389
How many sick hours to receive an average?
73-144
390
How many sick hours to receive an above average?
25-72
391
How many sick hours to receive a needs improvement?
145-196
392
What are the key personnel when it comes to Memorial Services? (5)
a. Survivor Action Officer (SAO)
b. Family Liaison Officer (FLO)
c. Benevolent Representative (BR)
d. Procession Officer (PCO)
e. Honor Guard Coordinator (HGC)
393
The procession officer has the primary responsibility of coordinating the funeral procession from:
Funeral home to church and then finally to the cemetery
394
Who is the liaison with the cemetery staff?
Honor guard coordinator
395
Who is responsible for the enforcement of all department directives?
Supervisory personnel
396
Coaching and counseling are not considered _____.
Disciplinary action
397
Counseling reports shall provide a complete and accurate account of:
The written plan
398
What is the purpose of the "informal inquiry"?
To mediate a complaint or discuss the facts to determine whether a formal investigation should commence
399
What are the Discharge of Discipline based on? (3)
a. Severity
b. Frequency
c. General progressive in nature
400
If the review of a medical document requires a Formal Process what happens?
The quality review will stop and item will be forwarded to Formal Process review
401
Can information that is gathered from the quality review be used in the formal process?
No
402
On the daily time sheet, what section is the paramedic students name written?
Section 3
403
Who is considered a company officer?
Minimum rank of Captain / Acting Captain
