What are examples of things that cause change in a business?
-New management
-New suppliers
-Laws and legislation
-Poor business performance
What are possible effects of business change?
What are key factors of change?
-Organisational change > strong cultures are harder to change
-Size of the organisation > change can be easier when the company is in a strong position
-Time/speed of the change > external factors
Why might employees resist change?
-Self interest > pay, current status
-Prefer present state
-Disagree and think it’s unnecessary
-Misunderstanding
What are approaches ti overcoming resistance to change?
-Education and communication
-Facilitate and support
-Participation and involvement
-Manipulation and co-option
-Negotiation and bargaining
-Explicit/implicit coercion
What is scenario planning?
The process of developing a view of alternative futures in order to craft a resilient strategy. This is a process of anticipating, not predicting
What may a business do when scenario planning?
How may businesses identify key risks?
-Use a risk assessment or contingency plan
-Adjust plans in order to minimise the risk
What are scenarios a business may plan for?
-Natural disasters
-IT system failure
-Loss of key staff
What is risk mitigation?
Identifying, assessing and prioritising risks, then implementing strategies to minimise their impact on the business
What is succession planning?
Training employees to take over key roles when people leave
What is business co
Planning and preparing to ensure that a company can continue operating during and after disruption
What are pros of scenario planning?
-Improved preparedness
-Enhanced flexibility
-Risk identification
-Informed decision making
What are cons of scenario planning?
-Time consuming
-Costly
-Uncertainty
-Overcomplication
-Limited scope