3.6- Managing Change Flashcards

(14 cards)

1
Q

What are examples of things that cause change in a business?

A

-New management
-New suppliers
-Laws and legislation
-Poor business performance

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2
Q

What are possible effects of business change?

A
  1. Competitiveness > change is driven by the need to improve or maintain competitiveness
  2. Productivity > adoption of new technology or ways of working such as staff training or organisation structure
  3. Financial performance > profits, improving productivity and competitiveness should lead to increased revenue and ultimately profits
  4. Stakeholders > may withdraw their support/investment if they fear the change won’t be successful
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3
Q

What are key factors of change?

A

-Organisational change > strong cultures are harder to change
-Size of the organisation > change can be easier when the company is in a strong position
-Time/speed of the change > external factors

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4
Q

Why might employees resist change?

A

-Self interest > pay, current status
-Prefer present state
-Disagree and think it’s unnecessary
-Misunderstanding

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5
Q

What are approaches ti overcoming resistance to change?

A

-Education and communication
-Facilitate and support
-Participation and involvement
-Manipulation and co-option
-Negotiation and bargaining
-Explicit/implicit coercion

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6
Q

What is scenario planning?

A

The process of developing a view of alternative futures in order to craft a resilient strategy. This is a process of anticipating, not predicting

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7
Q

What may a business do when scenario planning?

A
  1. Identify possible trends and future issues
  2. Build possible scenarios
  3. Plan response
  4. Identify probability and most likely scenarios
  5. Put in a plan to deal with scenarios
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8
Q

How may businesses identify key risks?

A

-Use a risk assessment or contingency plan
-Adjust plans in order to minimise the risk

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9
Q

What are scenarios a business may plan for?

A

-Natural disasters
-IT system failure
-Loss of key staff

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10
Q

What is risk mitigation?

A

Identifying, assessing and prioritising risks, then implementing strategies to minimise their impact on the business

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11
Q

What is succession planning?

A

Training employees to take over key roles when people leave

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12
Q

What is business co

A

Planning and preparing to ensure that a company can continue operating during and after disruption

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13
Q

What are pros of scenario planning?

A

-Improved preparedness
-Enhanced flexibility
-Risk identification
-Informed decision making

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14
Q

What are cons of scenario planning?

A

-Time consuming
-Costly
-Uncertainty
-Overcomplication
-Limited scope

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