5.1 SCI Concepts

Question 1

Name 4 examples for SCI innovation concepts

Answer 1

• E-Retailing
• Digital marketplaces in SC and Logistic industry
• On-demand delivery and crowd shipping
• sustainable business model-driven SCI

Question 2

How did E-retailing change the parcel’s sector?

Answer 2

from:
-parcel were delivered B2B to small number of businesses with high level of first time delivery success

to:
-B2C → individual parcels to indiviudel addresses, located apart, with fewer guarantess of first time success

Question 3

What operations models are apparent in E-retailing?

Answer 3

• Engineer-To-Order (ETO) (ships)
• Make-to-Order (MTO)
• Asemby to order (ATO) (Dell/BMW)
• Make to stock (MTS)
• Digital Copy

Question 4

What parts in e-retailing had some SCI

Answer 4

• parcel sector (more B2C)
• warehousing (more robots)
• customers delivery (same day delivery)

Question 5

What are SC Problems in the E-retailing sector?

Answer 5

• order expectations
• order accuracy
• multichannel order management
• complex distribution

Question 6

List solutions for the SC problems in e-retailing

Answer 6

-improvments in the order taking activity
-changing structur and process of the SC → RFID (tracking)
-partnering and outsourcing logistics
→ reverse logistics (return products in the store, so different SC)
-SC segmentation
→ Dell: online and retail segmentation

Question 7

What are SCI Concepts for Digital marketplaces in SC and logistics industry?

Answer 7

-digitalizing the Warehouse Sector
→ on demand warehouse, companies can use empty spaces, spreading the storage location

Question 8

What are the pros and cons of on demand warehousing?

Answer 8

+ could cost less
→ no need to purchase own warehouse
+flexble arrangement
+ others take care of security
+growing without worries

• less control
• mistake will be made from others
• IT systems will be more complex

Question 9

What are the elements and important functionalities of On-demand delivery ?

Answer 9

• short timescale of <2h
• digital platform, which connects demand/supply

Functionalities;

• strong marketing presence
• low price for customers
• competitive rates for couries
• efficient dispatch of orders to couriers
• capacity plannig
• integrated relationships with consignors

Question 10

Do you expect that players such as FedEx, UPS and DHL will operate in the on-demand delivery business?

Answer 10

→ very difficult, because they need a completely new strategy and new BM
→ expensive to buy a company like glovo/gettir

Question 11

What is crowdhsipping and name two concepts

Answer 11

• ordinary individuals carry out parcels on an exitsting journey
• creates value from an non value adding exercise

1. spreadshirt (people create and shop stuff)
2. uber (people deliver food)
3. airBnB (people rent their flat)

Question 12

What are the two views on sustainability in terms of SCI?

Answer 12

1. companies try reduce their negative impact on society/environment
2. companies try to adress the footpring made by others with new BM

Question 13

List 5 examples for Sustainable BM with implications for the SC

Answer 13

1. circular Suppliers
   → resusing renewable, recyclable resources (waste turns into fuel) + going away form linear ressource approaches
2. ressource recovery
   →recovery embedded value at the end of the PLC and feed into another (recovery heat from product destrcution)
3. Product life extension
   → repairing, upgrading and remanufacturing products + chaning outdated component is replaced
4. Sharing platforms
   → sharing of overcapacity (boke sharing)
5. Product as a Service
   → alternative to “buy and own” + lease or pay for use