A1.1 Flashcards

(14 cards)

1
Q

what is a policy?

A

a set of guidelines explaining what an organisation believes in and aims to do “why, what”.
e.g. confidentiality or PPE.

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2
Q

what is a procedure?

A

step-by-step instructions on how to carry out policies in real life situations “how”.
e.g. how to do a blood test.

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3
Q

what is the equality, diversity and inclusion policy?

A

a formal statement requiring treating all individuals fairly.

this includes protection of characteristics such a as age, disability, race etc.

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4
Q

what is the safeguarding policy?

A

a set of commitments or principles that an organisation implements to protect children and vulnerable adults.

different agencies include GPs, hospitals, education settings etc.

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5
Q

what is the disciplinary policy?

A

how problems with employee performance or conduct will be dealt with by an organisation.

a procedure should be in place and should include:
- a letter with the issue,
- a meeting to discuss said issue,
- a decision about issue,
- chance to appeal the decision.

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6
Q

what is an employment contract?

A

a legally binding agreement to outline right and responsibilities of an employer and employee.

employment contract includes:
- employment conditions,
- rights,
- responsibilities,
- duties.

different forms such as written or verbal.

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7
Q

what are performance reviews?

A

a structured framework that covers evaluating work performance, giving feedback, opportunities to raise concerns and contributes to professional development.

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8
Q

what is the grievance policy?

A

a formal process for an employer to raise a concern or complaint with their employee
e.g. relationships with colleagues.

a written procedure should be in place and should explain what to do if you have a grievance and should provide the opportunity for issues to be raised confidentially.

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9
Q

why is the equality, diversity and inclusion policy policy in place?

A

it is in place to prevent unlawful discrimination and to ensure everyone has fair access to services and opportunities.

this helps to promote social inclusion and celebrate individuals.

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10
Q

why is the safeguarding policy in place?

A

it is in place to prevent harm and promote positive wellbeing to create a safe environment.

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11
Q

Why is the disciplinary policy in place?

A

it is in place to formally deal with an employee’s unacceptable or improper behaviour.

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12
Q

why are employment contacts in place?

A

it is in place to provide legal protection and ensures fairness and transparency.

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13
Q

why are performance reviews in place?

A

is it in place to improve employees performance and improve their overall satisfaction too.

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14
Q

why are grievance policy’s in place?

A

it is in place to ensure a fair, prompt and transparent resolution of workplace issues.

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