Demo 1: What are the steps to promoting a user to administrator?
Demonstrate knowledge of the general usage of Administrative roles in Okta
Directory > People. “Add Person” if not already added.
Once the person has been added.

What can a Help Desk administrator do and not do?
Demo 1B: Demonstrate knowledge of the general usage of Administrative roles in Okta: Configure the Help Desk Administrator Role
Help Desk Administrator can view and unlock users, reset passwords and reset MFA.
Note: You can specify one or more groups after selecting this role.
Configure the Help Desk Administrator Role: Security > Administrators > “Add Administrators”

How to create a Group

Question 2: What can Group Admins do and not do?
Demonstrate knowledge of the general usage of Administrative roles in Okta: The Group Admin Role
Group Admin can perform most admin activities for an org.
Note: Org admins cannot manage app, authorization servers, hooks, Okta mobile or other admins.
What can an App Administrator do and not do?
App Administrators cna view and manage user permissions in an application.
Note: You can specify one or more application afer selecting this role.

What are all the Administrator roles:
