An on-board healthcare professional should be contacted in which of the following circumstances?
- In any medical situation
- If no contact can be made with MedLink/if MedLink advise or in a life threatening emergency
- Any time the M2 kit it has been opened
- If the healthcare professional has been qualified for over 10 years
• If no contact can be made with MedLink/if MedLink advise or in a life threatening emergency
A customer approaches a crew member whilst they’re in the galley before collapsing and falling to the floor. What action should the crew member take?
- Perform the primary survey
- Place them in the recovery position
- Perform the secondary survey
- Call for a healthcare professional
• Perform the primary survey
What are some of the symptoms and signs of a stroke?
- Dizziness, tingling and numbness of fingers, difficulty breathing, headache
- Central crushing chest pain, rapid weak pulse, rapid shallow breathing, pale, cold clammy skin
- Breathlessness, wheezing, coughing, blue lips and fingers
- Confusion, headache, weakness or paralysis affecting one side of the body, slurred speech, slow noisy breathing
• Confusion, headache, weakness or paralysis affecting one side of the body, slurred speech, slow noisy breathing
What is the treatment for hypovolaemic shock?
- Move the casualty to a more comfortable seat and offer a sweet drink
- Place the casualty in the recovery position, consider giving the Adrenaline/Epinephrine autoinjector
- Advise casualty to breathe normally; if symptoms persist encourage them to breathe in and out of a paper bag
- Assess history, symptoms and signs and treat the cause
• Assess history, symptoms and signs and treat the cause
Which step in the primary survey proceeds “commence CPR”?
- Checking for a response
- Open airway
- Send for medical equipment
- Check for normal breathing
• Check for normal breathing
A crew member burns their hand after spilling a cup of tea. For how long should they call the burn with cold water?
- Minimum 20 minutes
- Minimum 2 minutes
- Minimum 5 minutes
- Minimum 60 seconds
• Minimum 20 minutes
On opening the M5 medical kit, crew must check which of the following items are present?
- Ativan
- Pocket mask
- Temgesic
- Spacer
• Temgesic
A passenger falls and trips as they leave the aircraft, they are conscious but complain of pain in the neck and loss of feeling below their waist. What actions must be taken?
- Stabilise the customers neck, helping them to move into a comfortable position, monitor the passenger
- Stabilise the customers neck, call for an ambulance and advise them not to move
- Place them into a comfortable position and offered paracetamol for the pain
- Place the passenger into the recovery position and call for an ambulance
• Stabilise the customers neck, call for an ambulance and advise them not to move
A crew member burns their hand on the oven during the meal service. What actions should say take immediately?
- Administer oxygen on HI
- Cool the burn with cold water for at least 20 minutes
- Contact MedLink
- Wrap it in a bandage, applying significant pressure
• Cool the burn with cold water for at least 20 minutes
A crew member is unable to deliver successful rescue breaths after carrying out CPR. What actions must the crew member take in the situation?
- Stop chest compressions, check for obstructions and reposition the airway
- Continue with chest compressions whilst you check for obstructions and reposition the airway
- Try again, up to 5 times
- Use the aspirator to dislodge the obstruction and try again
• Continue with chest compressions whilst you check for obstructions and reposition the airway
What are for symptoms and signs of hypoglycaemia?
- Excessive urination, flushed, clammy, aggressive
- Confused, thirsty, flushed, aggressive
- Flushed, confused, aggressive, sweet smelling breath
- Pale, confused, clammy, aggressive
• Pale, confused, clammy, aggressive
What is Hypoxia?
- A high level of oxygen in the blood
- A low level of sugar in the blood
- A low level of oxygen in the blood
- Hyperventilation
• A low level of oxygen in the blood
When the M5 kit has been opened, an incident form and the Aircraft Maintenance Log Part 2 must be correctly filled out. What other documentation must also be completed?
- Kit opened letter
- Service report
- P413 form
- MedLink medication advice from
• Kit opened letter
Slurred speech and shortness of breath are some of the signs and symptoms of hypoxia. What other signs/symptoms can be identified from the following?
- Flushed
- Weak, rapid pulse
- Pale
- Sweet smelling breath
• Pale
What is the correct depth of chest compressions on a child?
- 6 cm
- 4 cm
- 3 cm
- 5 cm
• 5 cm
During the primary survey a cabin crew member establishes that a baby is not breathing normally. Mouth protection is available. What are their actions?
- 2 rescue breaths followed by 30 chest compressions
- 5 rescue breaths followed by 30 chest compressions
- 30 chest compressions followed by 2 rescue breaths
- 30 chest compressions followed by 5 rescue breaths
• 5 rescue breaths followed by 30 chest compressions
From the list below, who is involved in the medical action plan?
- Assessor, supporter, coordinator, teller
- Assessor, sustainer, coordinator, communicator
- Assessor, supporter, collector, communicator
- Investigator, supporter, runner, communicator
• Assessor, supporter, collector, communicator
For which of the following displayed signs and symptoms would Buccastem be considered as a means of treatment?
- A minor allergic reaction
- Indigestion
- Severe headache
- Nausea and vomiting

• Nausea and vomiting
When would an Adrenaline/Epinephrine autoinjector be administered?
- Suffering from hyperventilation
- Losing consciousness and has a history of diabetes
- Having difficulty breathing and has a history of asthma
- Having difficulty breathing and has a history of anaphylaxis
• Having difficulty breathing and has a history of anaphylaxis
Which are the possible symptoms and signs of hypoxia?
- Red flushed appearance, deep breathing, claw like hands and feet
- Thirsty, dry flushed skin, sweet smelling breath
- Red blotchy rash m, swollen lips tongue and face
- Pale blue lips confused and anxious
• Pale blue lips confused and anxious
When would a crew member consider contacting MedLink?
- Once the medical incident has been resolved
- After the aircraft has diverted due to a medical incident
- Only in a life-threatening situation and CPR has been commenced
- When managing a medical situation where advice or support is needed
• When managing a medical situation where advice or support is needed
How should a crew member check for a response in a baby?
• Pinch them
• Shake and shout
• Play cold flannel directly into skin
• Tap the sole of the foot
• Tap the sole of the foot
A customer with a history of a Deep Vein Thrombosis (DVT) asks for aspirin what are the cabin crews actions?
- Carry out a secondary survey to establish risk factors and contact MedLink
- Check with another crew member before giving Aspirin
- Check whether they have any allergies or contraindications before giving aspirin
- Give them the aspirin and monitor their condition
• Carry out a secondary survey to establish risk factors and contact MedLink
Which of the following can increase the chances of an angina attack?
- Exertion
- Immobility
- Hunger
- Allergic reaction
• Exertion
