Which form must crew fill out when they encounter any security incident?
- Cabin Safety Report (CSR) via AIR
- Security Incident Report (SIR) via AIR
- Office injury/illness report via AIR
- Incident form via eBasis
• Security Incident Report (SIR) via AIR
After door mode selection has been completed, cross checked and reported, what must the crew check the toilets for?
- Cleanliness
- Serviceable toilet facilities
- Toilet door is locked
- Stowaways, passengers and messages
• Stowaways, passengers and messages
Who must be informed if a prohibited article is found after departure?
- Duty Operations Manager
- Engineering Department
- The Commander
- The Ground Staff
• The Commander
What does an enhanced security check require cabin crew to do?
- The additional check of the overhead lockers
- The additional check of lifting up every seat cushion in the cabin
- The additional check of pulling open seat back pockets in the cabin
- The additional check of all life jackets in the cabin
• The additional check of pulling open seat back pockets in the cabin
What information should the crew have on their baggage labels for prompt identification?
- Name and home address
- Hotel name
- Next of kin details
- Name, rank and staff number
• Name, rank and staff number
When a passenger has been restrained in-flight the cabin crew must complete a passenger restraint galley checklist, AML 2 and what are the documentation?
- On-board safety form
- Security Incident Report (SIR)
- Kit Opened Letter
- Witness reports
• Security Incident Report (SIR)
What would a crew member do if a prohibited item is found in the cabin after departure?
- The prohibited item can be kept with the customer and a written warning delivered
- It must be removed from the customer and stored securely in the cabin to prevent access
- The customer may keep the item and no action needs to be taken
- The prohibited item must be kept in the flight deck
• It must be removed from the customer and stored securely in the cabin to prevent access
How could the flight crew ask for assistance, in the event of an attempt to gain unauthorised flight deck access in flight, if the PA could not be accessed?
- Make an inter-phone call to the SCCM
- Use a mobile phone
- shout for ‘help!’
- Sound of the evacuation alarm if available
• Sound of the evacuation alarm if available
Responsibility for ensuring completion of pre-flight SEP and security checks, removal of equipment in an emergency, post disembarkation security checks and returning items of SEP equipment to the correct location post flight can be found in which manual?
- Service Standards
- Quick Reference Handbook (QRH)
- Type specific manual detailing Areas of Responsibility (AOR)
- OMA
• Type specific manual detailing Areas of Responsibility (AOR)
What does the acronym H.O.T. stand for?
- Hidden, Open, Transferable
- Hidden, Open, Typical
- Hidden, Obvious, Typical
- Hidden, Obstructive, Typical
• Hidden, Obvious, Typical
What are the five threat assessment categories used in the UK?
- Orange, Red, Amber, Green, Blue
- Low, Moderate, Substantial, Severe, Critical
- Low, Medium, High, Very high, Critical
- Low, Average, Raised, Heightened, Serious
• Low, Moderate, Substantial, Severe, Critical
What should crew consider when accessing the flight deck?
- Crew should request entry to the flight deck by interphone only
- Avoid accessing the flight deck unless a request has been made by the flight crew
- The flight deck door should be open and frequently to encourage good CRM
- Minimise the frequency and duration of the flight deck door is open
• Minimise the frequency and duration of the flight deck door is open
Where would crew find details of the zero tolerance policy?
- Customer’s boarding card
- Safety Card
- Passenger safety briefing
- SCCM letter
• Safety Card
What is the suggested method of searching when using the ‘threat to aircraft’ checklist?
- Window to aisle, ceiling to floor
- Front to back of the cabin
- Floor to ceiling, window to aisle
- Aisle to window, floor to ceiling
• Aisle to window, floor to ceiling
The ID badge must be clearly visible when on duty, (except when positioning) and in uniform, (except on public transport). When else must be ID be displayed?
- On BA premises regardless of whether in uniform or not
- On BA premises only when in uniform
- BA premises but can be taken off when working in an office
- Only when entering and exiting BA premises
• On BA premises regardless of whether in uniform or not
Where must cabin crew be positioned on all turnarounds?
- Any open door
- Adjacent to the flight deck compartment
- The toilets
- All open and closed doors
• Any open door
What preparation would need to be made to the door before building a least risk bomb location?
- The door would be selected to automatic and the device moved before the LRBL is built
- The door should be selected to automatic and all materials dampened down
- The door would be selected to manual and the drinks trolley placed near to the door
- The door would be selected to manual and anything which may fragment removed
• The door would be selected to manual and anything which may fragment removed
How must crew ensure if it is safe to open the door before leaving the flight crew compartment?
- The flight crew must check the CDSS
- Interphone call must be made to the SCCM
- No check is required
- A visual check must be made using the CDSS or spy hole
• A visual check must be made using the CDSS or spy hole
What is the highest level of passenger threat (Level 4)?
- Physically Abusive Behaviour
- Attempted or Actual Breach of the Flight Deck
- Disruptive Passenger
- Life Threatening Behaviour
• Attempted or Actual Breach of the Flight Deck
If a crew member discovers a broken Tamper Evident Seal on an aircraft door, what should they do?
- Take a note of the seal number and report it before the end of the duty day
- Keep the seal number and record details in AML part 2
- Take note of the seal number and report it to the Turn Round Manager/Coordinator/Aircraft Dispatch Manager (ADM)
- The broken seal will always be checked by the ground staff
• Take note of the seal number and report it to the Turn Round Manager/Coordinator/Aircraft Dispatch Manager (ADM)
The aircraft has been hijacked in-flight. What is the safest way for crew members to respond to the demands of the hijackers?
- Ignore them
- Comply with them
- Encourage conflict
- Resist at every opportunity
• Comply with them
In what circumstances would a crew member challenge someone without a valid ID?
- Whenever there is doubt as to why someone is on or near the aircraft
- Only if they are already on the aircraft
- Only when they are boarding in European destinations
- There is no requirement to challenge
• Whenever there is doubt as to why someone is on or near the aircraft
Who’s permission is required to use the Restraint Kit?
- Security Duty Manager
- Commander
- Nobody
- SCCM
• Commander
Who is responsible for the security of the Crew baggage?
• Flight Crew • Individual crew members • The SCCM •  Hotel Security 
• Individual crew members
