What is ‘Digital Sobriety’?
An environmental movement focused on reducing the environmental impact of digital technology by choosing low-energy devices and limiting unnecessary data consumption (e.g., lower video resolution).
What is the definition of ‘Protecting the Environment’?
To be aware of the environmental impact of digital technologies and their use.
How does the power consumption of a NAS differ from an external hard drive?
A NAS usually stays powered on 24/7 to remain accessible on the network, consuming more electricity over time, whereas an external drive only uses power when plugged into a computer.
How can you find out your automatically assigned IP address in Windows?
Open the ‘Command Prompt’ window and enter the ‘ipconfig’ command.
What should you do if you forget the PIN code to your mobile phone’s SIM card?
You can use the PUK code to unlock the phone.
What is a DNS issue in networking?
When the translation from the URL you type (like www.google.com) to its corresponding IP address fails.
What does ‘restarting the router’ usually fix in a home network?
It clears the router’s memory (RAM), resets IP assignments, and forces the router to re-establish a fresh handshake with the ISP.
If your computer is on but the monitor remains black, what is the first physical troubleshooting step you should take?
Check the physical cable connections (HDMI/DisplayPort) at both ends—the monitor and the computer/graphics card.
What is the purpose of the ‘PUK’ code for a SIM card?
The Personal Unlocking Key (PUK) is used to reset a SIM card after the PIN code has been entered incorrectly too many times.
What does the ‘ipconfig’ command in the Windows Command Prompt reveal?
It displays all current TCP/IP network configuration values, including the IP address, subnet mask, and default gateway.
If a printer is ‘Ghosting’ (faintly repeating text down a page), what is usually the hardware cause?
A failing drum unit or a fuser assembly issue in a laser printer.
What is a ‘Cold Boot’ vs. a ‘Warm Boot’ from a hardware perspective?
A Cold Boot starts the hardware from a powered-off state (fully clearing RAM); a Warm Boot (Restart) re-initializes the OS without cutting power to the motherboard.
If a laptop charger’s LED is on but the OS says ‘Plugged in, not charging,’ what is a common software cause?
Battery management settings or ‘Battery Saver’ modes that stop charging once a certain percentage (e.g., 80%) is reached to preserve battery health.
What is a common reason a camera might not work in an online meeting despite being plugged in?
The browser or program may not have been granted the necessary ‘permission’ to access the hardware.
What are the most frequent sources of problems in IoT and mobile devices?
Connectivity/network availability, battery/power issues, and limited processing power.
What is a ‘DNS issue’ in simple terms?
A problem where the translation from a URL (e.g., google.com) to an IP address does not work, preventing access to the site.
What is the first step when a mobile app is frozen?
Force-close the app via the task switcher or ‘App Info’ settings and attempt to restart it.
What does it mean if a Wi-Fi icon has an ‘Exclamation Mark’ on it?
It means the device is connected to the router, but the router has no connection to the internet.
What is the ‘Command Prompt’ command to check network connectivity and IP details?
The ‘ipconfig’ command.
What is the purpose of a PUK (Personal Unlocking Key)?
It is a code used to unlock a mobile phone’s SIM card after the PIN has been entered incorrectly too many times.
What exactly is happening technically when you experience a ‘DNS issue’ preventing you from getting online?
The system is failing to translate the URL you typed (like google.com) into the numerical IP addresses required to locate the server.
How can you find your computer’s IP address if it was assigned automatically?
By opening the ‘Command Prompt’ window and entering the ‘ipconfig’ command.
What should you check first if your camera or microphone is not working in an online meeting?
Check the privacy slider (physical cover), USB/Bluetooth connections, program permissions, and that the correct camera/microphone is selected.
What is the first thing to do if a program is ‘frozen’ and not responding to clicks?
Try to force-close the application (e.g., via Task Manager or Force Quit) and restart the computer if necessary.