CCMP Process Groups

Question 1

Determine why the change is required

Answer 1

5.1.2 Evaluate change impact and organizational readiness

Question 2

Define the change

Answer 2

5.1.1 evaluate change impact and organizational readiness

Question 3

Evaluate change impact and organizational readiness

Answer 3

5.1 evaluate change impact and organizational readiness

Question 4

Identify stakeholders affected by the change

Answer 4

5.1.7 evaluate change impact and organizational readiness

Question 5

Identify goals, objectives, and success criteria

Answer 5

5.1.5 evaluate change impact and organizational readiness

Question 6

Identify sponsors accountable for the change

Answer 6

5.1.6 evaluate change impact and organizational readiness

Question 7

Determine change management roles

Answer 7

5.1.4 evaluate change impact and organizational readiness

Question 8

Develop a vision of the future state

Answer 8

5.1.3 evaluate change impact and organizational readiness

Question 9

Conduct change risk assessment

Answer 9

5.1.16 evaluate change impact and organizational readiness

Question 10

Assess learning capabilities

Answer 10

5.1.15 evaluate change impact and organizational readiness

Question 11

Assess organizational capacity for change

Answer 11

5.1.12 evaluate change impact and organizational readiness

Question 12

Assess organizational readiness for change

Answer 12

5.1.13 evaluate change impact and organizational readiness

Question 13

Assess alignment of the change with organizational strategic objectives & performance management

Answer 13

5.1.9 evaluate change impact and organizational readiness

Question 14

Assess communication needs, channels and ability to deliver key messages

Answer 14

5.1.14 evaluate change impact and organizational readiness

Question 15

Assess external factors that may affect organizational change

Answer 15

5.1.10 evaluate change impact and organizational readiness

Question 16

Assess organizational culture(s) related to the change

Answer 16

5.1.11 evaluate change impact and organizational readiness

Question 17

Conduct the change impact assessment

Answer 17

5.1.8 evaluate change impact and organizational readiness

Question 18

Formulate the change management strategy

Answer 18

5.2 formulate the change management strategy

Question 19

Develop the learning and development strategy

Answer 19

5.2.6 formulate the change management strategy

Question 20

Develop the sustainability strategy

Answer 20

5.2.8 formulate the change management strategy

Question 21

Develop the measurement and benefit realization strategy

Answer 21

5.2.7 formulate the change management strategy

Question 22

Develop the readiness strategy

Answer 22

5.2.5 formulate the change management strategy

Question 23

Develop the stakeholder engagement strategy

Answer 23

5.2.4 formulate the change management strategy

Question 24

Develop the sponsorship strategy

Answer 24

5.2.3 formulate the change management strategy

Question 25

Develop the communication strategy

Answer 25

5.2.2 formulate the change management strategy

Question 26

Develop the resources strategy

Answer 26

5.2.1 formulate the change management strategy

Question 27

Develop the change management plan

Answer 27

5.3 develop the change management plan

Question 28

Develop a comprehensive change management plan

Answer 28

5.3.1 execute the change management plan

Question 29

Develop the resources plan

Answer 29

5.3.1.1 develop the change management plan

Question 30

Develop the communication plan

Answer 30

5.3.1.2 develop the change management plan

Question 31

Develop the sponsorship plan

Answer 31

5.3.1.3 develop the change management plan

Question 32

Develop the stakeholder engagement plan

Answer 32

5.3.1.4 develop the change management plan

Question 33

Develop the readiness plan

Answer 33

5.3.1.5 develop the change management plan

Question 34

Develop the leaning and development plan

Answer 34

5.3.1.6 develop the change management plan

Question 35

Develop the measurement and benefit realization plan

Answer 35

5.3.1.7 develop the change management plan

Question 36

Develop the sustainability plan

Answer 36

5.3.1.8 develop the change management plan

Question 37

Integrate the change management and project management plans

Answer 37

5.3.2 develop the change management plan

Question 38

Review and approve the change plans in collaboration with project leadership

Answer 38

5.3.3 develop the change management plan

Question 39

Develop feedback mechanism to monitor performance to plan

Answer 39

5.3.4 develop the change management plan

Question 40

Execute the change management plan

Answer 40

5.4 execute the change management plan

Question 41

Execute, manage, and monitor implementation of the comprehensive change management plan

Answer 41

5.4.1 execute the change management plan

Question 42

Execute the resource plan

Answer 42

5.4.1.1 execute the change management plan

Question 43

Execute the communication plan

Answer 43

5.4.1.2 execute the change management plan

Question 44

Execute the sponsorship plan

Answer 44

5.4.1.3 execute the change management plan

Question 45

Execute the stakeholder engagement plan

Answer 45

5.4.1.4 execute the change management plan

Question 46

Execute the readiness plan

Answer 46

5.4.1.5 execute the change management plan

Question 47

Execute the learning and development plan

Answer 47

5.4.1.6 execute the change management plan

Question 48

Execute the measurement and benefit realization plan

Answer 48

5.4.1.7 execute the change management plan

Question 49

Execute the sustainability plan

Answer 49

5.4.1.8 execute the change management plan

Question 50

Modify the change management plan as required

Answer 50

5.4.2 execute the change management plan

Question 51

Close to change management effort

Answer 51

5.5 close the change management effort

Question 52

Evaluate the change outcome against the objectives

Answer 52

5.5.1 close the change management effort

Question 53

Design and conduct lessons learned evaluation

Answer 53

5.5.2 close the change management effort

Question 54

Gain approval for closure, transfer of ownership, and release of resources

Answer 54

5.5.3 close the change management effort