small group comm
communication along a small group of people who share a common purpose, who feel a sense of belonging to the group, and who exert influence on one another
human communication
the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages
symbol
something that represents a thought, concept, object or experience
transactional
humans send and receive messages simultaneously
mediated setting
a setting in which the channel of communication is a phone line, fiber-optic cable, wireless signal, the internet or other means of sending messages to others; the interaction is not face to face
dyad
incudes two people; not a group until it’s 3 or more
small group
at least 3 people
team
coordinated group of individuals organized to work together to achieve a specific, common goal
- goals are clear and specific
- well-defined team member responsibilities
- rules for and expectations about how the team operates are spelled out
- teams usually develop a clear way of coordinating their efforts
rule
prescription for acceptable behavior
characteristics of an effective team
- clear goal
- results-driven structure
- competent team members
- unified commitment
- a collaborative climate
- standards of excellence
- external support and recognition
- principled leadership
characteristics of effective team member
- experience
- problem-solving ability
- openness
- supportiveness
- action oriented
- positive personal style
- positive overall team perceptions
- team learning and adapting
5 dysfunctions of a team
- don’t trust other team members
- fear conflict
- don’t be committed to the team
- avoid accountability
- don’t focus on achieving results
group advantages
- more information
- groups stimulate creativity
- remember what you discuss
- more likely to be satisfied with a decision you help make
- gain a better understanding of yourself
group disadvantages
- conform to majority opinion to avoid conflict
- indv. may dominate the discussion
- social loafing
- takes more time than working alone
self-actualization
the achievement of one’s potential as an individual
primary group
main purpose is to give people a way to fulfill their ned to associate with others; main function is to perpetuate the group so that memebers can continue to enjoy one another’s company
i.e. family groups, social groups
secondary groups
exist to accomplish a task or achieve a goal
i.e. problem solving group, decision-making group, study group, therapy group, committees, focus group
standing committee
committee that remains active for an extended time period
ad hoc committee
one that disbands when its special task has been completed
asynchronus message
message that is not read, heard or seen at the same time you send the message
synchronus message
occur simultaneously
social presence
the feeling we have when we act and thin as if we’re in volved in an unmediated, face-to-face conversation
cues-filtered-out theory
emotional expression is severely restricted when we communicate using only texts
media richness theory
the richness of a comm channel is based on 4 things:
- the amount of feedback that the communicators can receive
2: # of cues that the channel can convey and that can be interpreted by a receiver - the variety of language that the communicators use
- the potential for expressing emotions and feelings
